conflict resolution

Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.

In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.

Episode Reference Links:

• Burt Alper: Website
• Stanford Profile: Website 
• Ep.102 Create a Presence: How to Communicate in a Way Others Can Feel: Website / YouTube 
• Ep.70 Keep ’Em Coming: Why Your First Ideas Aren’t Always the Best: Website / YouTube 
• Original Episode - Ep.5 From Monologue to Dialogue: How to Handle a Skeptical Audience: Website / YouTube

Connect:

• Email Questions & Feedback >>> thinkfast@stanford.edu
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube
• Matt Abrahams >>> LinkedIn
• Stanford GSB >>> LinkedIn & Twitter

Chapters:

(00:00:00) Introduction

Host Matt Abrahams introduces the episode and guest Burt Alper, a fellow strategic communication lecturer at Stanford GSB

(00:00:55) Handling Direct Objections

Confronting direct objections during presentations, particularly in professional settings like executive meetings or at the GSB.

(00:02:37) Preparation for Objections

The importance of preparation when anticipating objections and strategies for foreseeing potential pushbacks.

(00:03:50) Emotional vs. Logical Objections

Distinctions between emotional and logical objections and how these types of objections manifest in conversations.

(00:06:09) The Power of Reframing

The technique of reframing in objection handling and altering the context of a conversation to address concerns without conceding.

(00:08:17) The Role of Paraphrasing

Paraphrasing as a critical skill for clarifying and addressing objections, with the benefits of accurately restating concerns to ensure mutual understanding.

(00:12:11) The Final Three Questions

Burt Alper shares the best communication advice he’s received, a communicator he admires, and his ingredients for successful communication.

(00:14:55) Conclusion

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Relationships are hard. No matter how much we like, respect, or love someone, conflict seems inevitable.

But even as we fight and disagree, we can also learn the skills we need to resolve our problems. For over two decades, Shawn McBride has helped thousands of couples do the work to strengthen their relationships. And he has tons of practical advice.

Shawn sat down with me to discuss the three biggest problems couples face, why I'm a huge fan of his Instagram, and how love can keep relationships afloat, but it's often not enough.

This...is A Bit of Optimism.

For more on Shawn and his work, check out:

@couples_counseling_center
@shawnmcbridespeaks

and couplescounselingcenter.org

See omnystudio.com/listener for privacy information.

Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to Julia Minson, knowing how these notions differ is crucial to how you approach them. 

In this episode of Think Fast Talk Smart, Minson and strategic communication lecturer Matt Abrahams delve into the intricacies of conflict and disagreement. Minson, an associate professor of public policy at the Harvard Kennedy School and Stanford University alumna, also shares her expertise on decision-making and conflict negotiation. Minson emphasizes the need for genuine curiosity and receptiveness in communication to foster productive dialogue.

Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Episode Reference Links:

• Julia Minson: Website
• Underestimating Counterparts’ Learning Goals Impairs Conflictual Conversations (Julia’s study about people’s goals when talking to those they disagree with)
• To have better disagreements, change your words (Article by Julia about HEAR)
• Ep.30 - Dissolve Disagreements: How Communication Impacts Conflict: Website / YouTube 
• Ep.72 - Quick Thinks: Talk it Out - How to Successfully Negotiate and Resolve Conflict: Website / YouTube

Connect:

• Email Questions & Feedback >>> thinkfast@stanford.edu
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube
• Matt Abrahams >>> LinkedIn
• Stanford GSB >>> LinkedIn & Twitter

Chapters:

(00:00:00) Introduction

Matt introduces guest Julia Minson, who is an expert in decision-making, conflict negotiation, and the psychology of disagreement.

(00:00:54) Journey into Conflict and Disagreement Research

Julia gives insight into her background and what led her to research disagreement and conflict.

(00:01:55) Distinguishing Between Disagreement and Conflict

The difference between disagreement and conflict, and why understanding this distinction is crucial for effective communication.

(00:04:12) Strategies for Disagreeing Better

Practical advice on how to disagree constructively without escalating to conflict, focusing on expressing and acting with curiosity.

(00:07:05) Demonstrating Curiosity and Conversational Receptiveness

Tactics for showing curiosity and conversational receptiveness, including using the HEAR acronym to maintain constructive dialogues.

(00:14:38) Managing Conflict

Managing and navigating conflict, emphasizing emotional readiness and the importance of choosing battles wisely.

(00:18:25) The Final Three Questions

Julia shares personal experiences with conflict and disagreement, a communicator she admires, and her recipe for successful communication.

(00:22:48) Conclusion

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See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It isn’t always easy to navigate the complicated social dynamics of elementary, middle or high school. Clinical psychologist and kids’ friendship expert Eileen Kennedy-Moore, PhD, talks about how kids make and keep friends; how their understanding of friendship changes as they grow; why most kids are mean sometimes; and how to help kids navigate tough situations including arguments and friendship breakups.

For transcripts, links and more information, please visit the Speaking of Psychology Homepage.

Why deep connection with others starts by connecting more deeply with ourselves.

How are you feeling right now? According to Celine Teoh, we all need to ask ourselves that question more often — and be more precise in how we answer it.

Teoh is a facilitator of the course Interpersonal Dynamics, one of Stanford Graduate School of Business’s most iconic classes. In her work with students and as a CEO coach, Teoh encourages people to get better acquainted with their feelings. “Feelings are data,” she says. “In the rest of our logical lives, we would never make decisions on bad or highly abstract data. But we’ll do that with feelings.”

In this episode of Think Fast, Talk Smart: The Podcast, Teoh and host Matt Abrahams discuss how developing greater emotional awareness can help us achieve more agency and empathy in our personal and professional lives.

Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Episode Reference Links:

• Celine Teoh: Website
• Interpersonal Dynamics (Program at GSB Celine facilitates)
• Connect - Building Exceptional Relationships (Book by Carol Robin that Celine recommends)
• The Gottman Institute (Website for John Gottman, whose research Celine mentions and is referenced in the Interpersonal Dynamics course)
• Ep.77 - All the Feels: The Personal and Professional Power of Emotional Awareness:  YouTube / Website

Connect:

• Email Questions & Feedback >>> thinkfast@stanford.edu
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube
• Matt Abrahams >>> LinkedIn
• Stanford GSB >>> LinkedIn & Twitter

Chapters:

(00:00:00) Introduction

Host Matt Abrahams introduces guest Celine Teoh and the episodes' focus on the value of emotions in communication.

(00:01:09) Discovering Self Through Interpersonal Dynamics

Overview of the Interpersonal Dynamics course at Stanford GSB, also known as "touchy feely"

(00:03:48) Integrating “Touchy Feely” in Logical and Action-Oriented Environments

Incorporating empathy and emotional connection in organizations that prioritize logic and action.

(00:05:47) Enhancing Connection and Empathy

Advice on building connections with others, including the importance of being clear and embracing vulnerability.

(00:08:36) Managing Conflict with Empathy

Approaching challenges and conflict at work in a way that maintains and strengthens relationships.

(00:11:29) Enhancing Empathy, Feedback, and Communication Skills

Guidance for improving empathy, seeking feedback, and honing communication skills.

(00:13:52) The Final Three Questions

Celine Teoh shares the best communication advice she has received, a communicator she admires, and outlines her first three ingredients for successful communication.

(00:17:07) Conclusion

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The ways supercommunicators operate and how to emulate their techniques.

Across more than 130 episodes, Think Fast, Talk Smart has touched a lot on what it takes to be a good communicator. But what about reaching that next level? What about being a “supercommunicator”? Supercommunicator is a term used by Pulitzer Prize winning journalist and author Charles Duhigg in his latest book, Supercommunicators: How to Unlock the Secret Language of Connection. 

In this podcast episode, Abrahams and Duhigg explore the precise techniques that distinguish a good communicator from a “supercommunicator:” traits such as active listening; looping for understanding to demonstrate genuine engagement; and identifying what someone is truly feeling, underneath what they actually say.

Episode Reference Links:

• Charles Duhigg: Website
• Charles Duhigg: Books
• Duhigg’s New Yorker article
• Thalia Wheatley’s research study: The Repurposed Social Brain 
• Nicholas Epley’s research paper: Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper Conversation
• Alison Wood Brooks’ research paper: The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation
• Michael Yeomans’ research paper: It Helps to Ask: The Cumulative Benefits of Asking Follow-Up Questions
• Sheila Heen’s research project: Harvard Negotiation Project
• Ep.92 - No Regrets: How to Take Risks: YouTube / Website 
• Ep.82 - It’s Not About You: Why Effective Communicators Put Others First: YouTube / Website 
• Ep.103 - Simple is a Superpower: How to Communicate Any Idea to an Audience: YouTube / Website

Connect:

• Email Questions & Feedback >>> thinkfast@stanford.edu
• Episode Transcripts >>> Think Fast Talk Smart Website
• Newsletter Signup + English Language Learning >>> FasterSmarter.io
• Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube
• Matt Abrahams >>> LinkedIn
• Stanford GSB >>> LinkedIn & Twitter

Chapters:

(00:00:00) Introduction

Host Matt Abrahams introduces guest Charles Duhigg and his new book Super Communicators.

(00:01:26) Transition from Habits to Communication

Duhigg shares how personal experiences and a desire to understand human interactions motivated him to explore communication.

(00:02:51) The Neuroscience of Connection 

The neuroscience behind successful communication and the role of neural entrainment in establishing connection and understanding.

(00:04:21) Storytelling as a Powerful Communication Tool

The importance of storytelling in communication and how stories foster empathy and engagement.

(00:06:16) Identifying and Aligning Conversation Types 

Three types of conversations (practical, emotional, social) and the necessity of aligning conversation types for effective communication.

(00:08:07) Practices of Super Communicators 

Insights into the habits of super communicators, including their approach to recognizing conversation types and the importance of deep listening.

(00:15:02) Navigating Conflict Through Effective Communication 

Managing conflictual conversations with a focus on listening, understanding, and managing control dynamics.

(00:20:50) Challenges of Online Communication 

Challenges and strategies for communicating in online and virtual settings.

(00:25:04) The Craft and Impact of Storytelling

Approaches to storytelling and its significance in making complex ideas memorable and engaging.

(00:29:06) Developing New Communication Habits 

New communication habits developed from Duhigg's research and their impact on personal and professional interactions.

(00:31:02) The Final Three Questions

Charles Duhigg discusses the importance of deep questions, the communicator he most admires, and his recipe for successful communication.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Hamas has been sent a proposal for a new pause in military operations in Gaza, including the release of Israeli hostages and Palestinian prisoners. Meanwhile, one month on from the International Court of Justice ruling that Israel must let more aid into Gaza – has this happened? We speak to a British paramedic in Rafah.

This podcast was brought to you thanks to the support of readers of The Times and The Sunday Times. Subscribe today: thetimes.co.uk/storiesofourtimes. 

Guests:

- Iain Campbell, paramedic and aid worker in Gaza.

- George Grylls, defence and political correspondent, The Times. 

Host: Luke Jones.

Clips: ICJ, The Times/US Network Pool, Forbes, Reuters, CBC News, BBC News, France24, TRT World. 

Further listening: A diary of war: Three months in Gaza

Get in touch: storiesofourtimes@thetimes.co.uk

Find out more about our bonus series for Times subscribers: 'Inside the newsroom'

Hosted on Acast. See acast.com/privacy for more information.

Your mother and I have something we want to talk with you about.

• Prologue: A family sits down to discuss one thing. But then the true purpose of the meeting emerges. (9 ½ minutes)
• Act One: For one kibbutz-dwelling family in Israel, the decision of where to land after the October 7th attacks goes back and forth… and back… and forth. (28 minutes)
• Act One: For one kibbutz-dwelling family in Israel, the decision of where to land after the October 7th attacks goes back and forth… and back… and forth. (28 minutes)
• Act Two: An excerpt from “Belles Lettres," a short story by Nafissa Thompson-Spires from her book Heads of the Colored People, performed by actors Erika Alexander and Eisa Davis with a cameo from our colleague Alvin Melathe. (14 minutes)

Transcripts are available at thisamericanlife.org

William Ury, cofounder of Harvard’s Program on Negotiation, is one of the world’s best-known experts on negotiation. He is coauthor of Getting to Yes, the all-time best selling negotiation book in the world, the author of one of my favorite books on negotiation (Getting Past No: Negotiating in Difficult Situations), and author of the new book: Possible: How We Survive (and Thrive) in an Age of Conflict.

Please enjoy!

Timestamps for this episode are available below.

Sponsors:

Helix Sleep premium mattresses: https://helixsleep.com/tim (25% off all mattress orders and two free pillows)

AG1 all-in-one nutritional supplement: https://drinkag1.com/tim (1-year supply of Vitamin D (and 5 free AG1 travel packs) with your first subscription purchase.)

Shopify global commerce platform, providing tools to start, grow, market, and manage a retail business: https://www.shopify.com/tim (Start for free, then get your first 3 months for $1/mo.)

Timestamps:

[06:53] Connecting with Roger Fisher.

[10:08] Devising Seminars.

[12:31] Negotiating the Camp David Accords.

[18:23] Writing the other side's victory speech.

[21:17] Writing Kim Jong-un's victory speech.

[26:20] Pondering possibilities in the modern Middle East.

[29:26] Lessons from iconic possibilist Nelson Mandela.

[32:17] Going to the balcony.

[36:11] Mitigating the risk of emotional spiraling with Hugo Chávez.

[40:50] The power of silence.

[44:09] Respect and saving face.

[51:08] Best alternative to a negotiated agreement (BATNA).

[1:02:49] The trust menu.

[1:06:29] The positive no.

[1:12:14] Closing on a positive note.

[1:14:56] What prompted William to write Possible?

[1:19:38] Negotiating as a creative endeavor.

[1:22:48] Sabbatical considerations.

[1:23:56] Exercise and self-care routines.

[1:29:27] Uncovering interests, not just positions.

[1:35:18] Hopes for the impact of Possible.

[1:37:25] Parting thoughts.

*

Resources from this episode: https://tim.blog/2024/02/13/william-ury/

For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.

For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsors

Sign up for Tim’s email newsletter (5-Bullet Friday) at tim.blog/friday.

For transcripts of episodes, go to tim.blog/transcripts.

Discover Tim’s books: tim.blog/books.

Follow Tim:

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Facebook: facebook.com/timferriss 

LinkedIn: linkedin.com/in/timferriss

Past guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Conflicts are inevitable — both at a global scale and in our personal lives. This week, in the latest in our US 2.0 series, psychologist Peter Coleman explains how minor disagreements turn into major rifts, and how we can defuse even the most salient of disputes in our lives.

Interested in learning more?

For additional ideas about how to keep conflict from spiraling, check out our conversation with researcher Julia Minson. And for a look at how violence shapes political outcomes on a global scale, be sure to listen to our interview with political scientist Erica Chenoweth. 

There's a saying that's attributed to the Dalai Lama: in the practice of tolerance, one's enemy is the best teacher. It's a nice idea, but in reality, when people don't share our values, it's hard for us to tolerate theirs. This week, we talk with sociologist Robb Willer about the common mistakes we make in trying to persuade others of our point of view — and how we can break out of our echo chambers.

Did you catch last week's kick-off to our US 2.0 series? You can find it in this podcast feed, and here. 

Do you want to know the secret to know if your chemistry will last? 

Are you wondering why you can't move on from your ex?

If you have questions about love and relationships, this episode is for you. Psychotherapist and New York Times bestselling author Esther Perel is back. Esther is recognized as one of today’s most insightful and original voices on modern relationships. Esther’s TED Talks have garnered more than 40 million views and her bestselling books, Mating in Captivity and The State of Affairs, are global phenomena. Esther is also the host of the hit podcast Where Should We Begin? which is available on Apple Podcasts.

If you've ever wondered when a relationship is worth saving or why we grieve after a breakup, Esther has incredible insights to share that you can apply to your own relationship. Let's discover the power of accountability in relationships and how it can trigger positive change. We discuss the art of turning conflict into connection. Also, we uncover the negative effects of losing curiosity and how it impacts our connections.

The conversation also fearlessly tackles the topics of betrayal, lack of trust, and the intersection of relationships, technology, and mental health. Get ready for a fascinating exploration of the narratives that shape our relationships, the dynamics between rationalists and romantics, and what truly makes a real relationship.

In this interview, you’ll learn:

• How to turn conflicts into genuine connection
• Why relationships often fail
• How to save your correct relationship
• What to do after a breakup
• How to boost trust and confidence in a relationship

It is truly a thought-provoking and heartfelt journey into the essence of human connection.

With Love and Gratitude,

Jay Shetty

Thank you to Soho Works 10 Jay in Dumbo for hosting us for this episode.

What We Discuss:

• 00:00 Intro
• 02:12 When is a Relationship Worth Saving?
• 03:51 Why Do We Grieve After a Breakup?
• 05:14 Accountability in Relationships Can Trigger Change
• 10:00 How to Turn Conflict Into Connection 
• 14:10 People Try to Overcome Fear by Gaining Control
• 17:14 The Negative Effects of the Loss of Curiosity
• 22:09 Blaming the Other Doesn’t Solve Anything
• 27:21 How to Make Your Partner Feel Important 
• 29:10 Other Mediums to Express What You’re Unable to Say
• 36:01 Do New Things Together
• 38:08 There are Lingering Feelings that Stays Even After Breakup
• 41:53 We All Fear Betrayal and Lack of Trust
• 43:35 How to Value and Protect Your Relationship
• 50:50 The Real Story Before and After Betrayal
• 55:33 The Intersection of Relationships, Technology, and Mental Health
• 01:01:50 The False Relationship Narrative that Failed us
• 01:04:22 The Rationalists and the Romantics
• 01:06:23 What Makes for a Real Relationship?
• 01:10:04 Diversifying Long-Term Relationships
• 01:15:55 Your Partner’s Opinion Matters
• 01:21:11 The Real Definition of Self Confidence
• 01:24:59 We Are Drawn to People We Don’t Want to Become
• 01:28:03 Where Should We Begin A Game of Stories with Esther Perel

Episode Resources:

• Esther Perel | Website
• Esther Perel | Twitter
• Esther Perel | Instagram
• Esther Perel | YouTube
• Esther Perel | Facebook
• Esther Perel | Books
• Where Should We Begin? with Esther Perel

See omnystudio.com/listener for privacy information.

How can you prevent toxic conversations?

How can you prevent someone from triggering a negative response out of you?

As we step into the holiday season, potentially tricky conversations during family gatherings can happen. We've all been there, dealing with relatives where the connection isn't as smooth as we'd like, and the conversations can be a bit of a challenge. 

Before you switch into the festive gatherings, a bit of pre-party practice could be your secret weapon. And there is power in being the bigger person—leading with empathy and understanding. 

In this episode, you’ll learn:

• The best practices for a restful sleep
• How to improve your sleeping habits
• How to change your body clock

Let's make this holiday season one filled with warmth, understanding, and, of course, lots of love. 

With Love and Gratitude,

Jay Shetty

What We Discuss:

• 00:00 Intro
• 02:00 The Sense of Discomfort Around Family
• 04:10 #1 Pre-Party Practice You Need Before the Holidays
• 10:03 #2: Prepare for the Questions Often Asked 
• 12:14 #3: Family Gatherings are Rarely the Place to Fix Things Out
• 18:10 #4: Select Your Allies and Communicate with Them Beforehand
• 20:04 #5: Alter the Direction of the Evening by Showing Affection
• 23:07 #6: It’s Okay to Vent Afterwards
• 26:15 #7: Don’t Let Anyone Get Under Your Skin

Want to be a Jay Shetty Certified Life Coach? Get the Digital Guide and Workbook from Jay Shetty https://jayshettypurpose.com/fb-getting-started-as-a-life-coach-podcast/

See omnystudio.com/listener for privacy information.

Let’s talk about difficult conversations… because we all know they can be painful, but avoiding conflict tends to make difficult situations worse, especially when it comes to your mental health. 

Tackling tough conversations requires preparation and a considered approach, and in my latest episode I’m sharing practical tips for how to tackle difficult conversations effectively. 

Whether you’re dealing with tough conversations at work or at home, this episode will show you how to resolve conflict peacefully so you can move forward. Ready to start mastering tough conversations? Then let’s talk! 😃

Let’s Talk About Mental Health. Making mental health simple.

For even more tips on dealing with difficult conversations, check out my full-length podcast episode on tough conversations (Episode 208); listen to it or read it here: http://letstalkaboutmentalhealth.com.au/?p=12243    

👋💬 PS: When you’re done with this video let me know what you think in the comments, or find me on Instagram at www.instagram.com/ltamentalhealth. 😃

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Improve your mental health in just 10 minutes a day with my Daily Reflection Tool and Self Care Planner! Only $12.50 AUD (about $9 USD), find it here: https://sowl.co/s/bsw5ZB  

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TIMESTAMPS:

0:00 Difficult conversations

1:01 What are tough conversations?

1:25 Why you need to have tough conversations

2:02 Practical tips for handling tough conversations

5:18 Where to find more tips on handling tough conversations

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LINKS:

Website: https://letstalkaboutmentalhealth.com.au/  

Instagram: https://www.instagram.com/ltamentalhealth/  

Early ad-free access and bonus content on Patreon: https://www.patreon.com/jeremygodwin 

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MORE RESOURCES FOR BETTER MENTAL HEALTH:

📚 Buy my book Life Advice That Doesn't Suck!: https://jeremygodwin.com.au/latds/  

📚 Buy my book Let’s Talk About Mental Health (Volume One): https://jeremygodwin.com.au/ltamhbook1/  

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