Logo

    Battling cyber attacks and deepfakes with AI, w/Darktrace CEO Poppy Gustafsson

    enFebruary 22, 2024

    About this Episode

    Cyber war is raging, and the culprit is AI. Poppy Gustafsson, CEO of cybersecurity firm Darktrace shares new, proprietary info about how cybercrime has become professionalized across the Dark Web, and why deepfakes could soon find their way into your Slack or Zoom calls. But AI is also a powerful new weapon against attackers: Poppy tells Rapid Response host Bob Safian how to protect the most exposed areas of a business, why the unique digital DNA of an organization offers a shield, and how human factors are often more vulnerable than any software.

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    🔑 Key Takeaways

    • AI tools enhance research productivity by making documents clearer, more direct, and more concise.
    • Cybersecurity threats continue to evolve, causing real-world disruptions. Keeping up with these threats is an ever-changing and complex issue for businesses.
    • AI aids in predicting and preventing cyber attacks but requires continuous monitoring and updating to stay effective against new threats. Communication tools using AI present new opportunities for attackers, so verification and strong security protocols are crucial.
    • Cybersecurity involves more than just technology, it requires understanding human behavior and communication patterns to identify manipulation and mitigate risks. Security should be integrated into product design to make attacks harder to execute.
    • Adopt a proactive approach to security by understanding unique digital culture and fingerprint to identify anomalous behavior, while also responding quickly to potential threats without constant updates or human intervention.
    • AI-driven cybersecurity solutions offer real-time identification and response to new, unknown threats, shifting focus from reactive to proactive cybersecurity
    • DarkTrace's cybersecurity solution uses deep understanding of unique vulnerabilities to prevent breaches, creating a virtuous circle of threat response and prevention.
    • Business leaders must balance technical security with human vulnerabilities and adapt to the rapidly evolving cybersecurity landscape
    • MassageScale's success is attributed to the leadership of Jeff Berman, contributions of key team members Jodine Dorsay, Alfonso Bravo, Tim Cronin, Erica Flynn, Sarah Tartar, Katie Blasing, Mary L. Carricka, Chinemeo Zucuena, Colin Howard, Brandon Klein, Samia Pouta, Kelsey Cezan, Louisa Velez, Nikki Williams, and Justin Winslow.

    📝 Podcast Summary

    AI tools like Grammarly help researchers save time

    AI is a game-changer in various industries, including research and cybersecurity. For researchers like Tucker Legersky, AI tools like Grammarly help make documents clearer, more direct, and more concise, saving valuable time. Grammarly's commitment to responsible AI also ensures data security. In the realm of cybersecurity, AI is a powerful tool for both attackers and defenders. While cybercrime has become more professionalized, human weaknesses remain the biggest cyber risks. Events like the Masters of Scale Summit offer opportunities for leaders to learn, connect, and innovate, ensuring they stay ahead in this ever-evolving landscape.

    Surge in 'as a service' cyber threats

    Cybersecurity threats are constantly evolving and have become a significant business operation for attackers. Dark Trace, a leading cybersecurity firm, reported a surge in "as a service" tools such as ransomware and malware, making it easier for attackers to innovate and cause harm. The attack on the US pipeline last year was a stark reminder that these threats can cause real-world disruptions and harm. The director of CISA testified before Congress about the challenges of keeping up with these threats, emphasizing that cybersecurity is not a binary problem but an ever-changing and complex issue. The World Economic Forum reported that a third of businesses there had experienced financial impact from significant cyber threats in the last year. The threat landscape is more complicated than the Hollywood portrayal of cyber attacks, with a wide range of threat actors and threats requiring continuous innovation to stay protected.

    AI in Cybersecurity: A Double-Edged Sword

    The use of artificial intelligence (AI) in cybersecurity is a double-edged sword. On one hand, AI can help businesses stay ahead of novel threats by predicting and preventing attacks. On the other hand, threat actors are also leveraging AI to create more sophisticated and convincing attacks, such as deepfakes and generative AI-powered phishing emails. The cybersecurity landscape is constantly evolving, and it's crucial for businesses to reassess their strategies and adapt to new threats. AI can be a valuable tool for defenders, but it also requires continuous monitoring and updating to stay effective against new and evolving threats. Additionally, the increasing use of AI in communication tools creates new opportunities for attackers to infiltrate organizations, making it essential to verify the authenticity of communications and ensure strong security protocols are in place. Ultimately, the use of AI in cybersecurity is a complex and expanding challenge, and staying ahead of threats requires a proactive, iterative, and self-learning approach.

    Understanding communication behavior in cybersecurity

    Cybersecurity is not just about authenticating images or identifying threats, but understanding the behavior and outcomes of communications. Attackers often create a sense of urgency to manipulate responses. The combination of people and technology creates the risk of cyber attacks, but technology can also help mitigate these risks by taking care of authentication and understanding normal behavior. However, in the rush to bring products to market, security should not be overlooked. Instead, security should be built into the design of products and processes to make it harder for attackers to exploit vulnerabilities.

    Balancing Security and Speed in Product Development

    While it's important to prioritize security in the development and deployment of new products, it's unrealistic to expect to eradicate all risk entirely. The vast majority of cyber attacks are novel and unpredictable, making it crucial to adopt a proactive approach to security. Darktrace, for instance, focuses on understanding a business's unique digital culture and fingerprint to identify anomalous behavior, allowing for quick response to potential threats without the need for constant updates or human intervention. By combining both a reactive and proactive approach, organizations can effectively manage the balance between bringing products to market quickly and maintaining robust security.

    From reactive to proactive cybersecurity

    Cybersecurity requires a multi-layered approach for effective defense against evolving threats. Traditional methods like firewalls and antivirus software serve as the first line of defense against known attacks, but they are not enough when something slips through. AI-driven cybersecurity solutions, like DarkTrace, offer a unique perspective and can help identify and respond to new, unknown threats in real-time. The importance of such solutions was highlighted by DarkTrace CEO Poppy Gustafson, who discussed the rapid evolution of cyber threats and the need for cybersecurity businesses to adapt and offer more than just reactive solutions. This shift from reactive to proactive has been a significant part of DarkTrace's evolution as a business. It's not enough to just identify an attack; the solution must also help stop it in its tracks.

    Proactively hardening against risks

    DarkTrace's cybersecurity solution goes beyond reacting to threats by using a deep understanding of an organization's unique vulnerabilities to proactively harden against risks. This approach creates a virtuous circle where each phase informs and reinforces the next, enabling the business to effectively respond to and prevent breaches. For the mathematician behind DarkTrace, seeing this math in action, solving real-life problems, is an exciting and rewarding experience. Despite the negative perception of cybersecurity, it is an essential enabler for businesses to embrace technology and innovate, knowing that they will be protected even in the face of threats.

    The intersection of human behavior and technology in cybersecurity

    The intersection of human behavior and technology is a critical area of focus for businesses, particularly in the realm of cybersecurity. While technology can help protect against threats, attackers are increasingly exploiting human vulnerabilities to gain access. The integrity of systems, including elections, depends on both the technical security and the ability to influence human actions. For business leaders, navigating the complexities of cybersecurity and balancing various stakeholders' needs is a constant challenge. While there may not always be clear-cut answers, trusting advisors and being open to change are essential. The rapidly evolving cybersecurity landscape underscores the importance of staying informed and adaptable.

    MassageScale's Successful Team

    MassageScale was co-founded by June Cohen and Darren Trift, but is currently led by CEO and Chairman Jeff Berman. The company's success is due in part to the contributions of key team members including Jodine Dorsay, Alfonso Bravo, Tim Cronin, Erica Flynn, Sarah Tartar, Katie Blasing, Mary L. Carricka, Chinemeo Zucuena, Colin Howard, Brandon Klein, Samia Pouta, Kelsey Cezan, Louisa Velez, Nikki Williams, and Justin Winslow. For more information, visit MassageScale.com to access the transcript of this discussion and subscribe to their email newsletter.

    Recent Episodes from Masters of Scale

    Rapid Response: Airbnb reimagined (Part 1), w/CEO Brian Chesky

    Rapid Response: Airbnb reimagined (Part 1), w/CEO Brian Chesky

    As Rapid Response begins a twice-weekly cadence, Airbnb co-founder and CEO Brian Chesky returns to reveal how the company’s new Icons initiative points toward a surprising new chapter ahead. Host Bob Safian gets Chesky to open up about the mental struggles of being a high-profile CEO, plus the inside story behind Airbnb’s recent ad campaign targeting hotels. The pair cover so much, we’ve split the episode into two parts. Part 2 drops this Friday exclusively in the Rapid Response podcast feed. Make sure to subscribe so you don’t miss out!

    Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe

    For more info, visit: www.rapidresponseshow.com

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Trendspotting with Ron Shaich: Panera, Cava, and Beyond

    Trendspotting with Ron Shaich: Panera, Cava, and Beyond

    Some business leaders have a seemingly psychic ability to spot trends, and take them mainstream at just the right moment. Ron Shaich is one of those. As a pioneering force behind fast-casual dining, Shaich saw that a growing number of Americans craved higher quality food in a relaxed yet speedy setting. His first major company, Au Bon Pain, paved the way for the meteoric rise of Panera Bread, with more than 2,000 locations nationwide. An accidental start running a convenience store first showed Ron the power of business to enact change. And his curiosity about trends and pattern recognition has fueled the growth of his businesses for decades. These forces have led to Ron Shaich upending how we eat like few others. 

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Caitlin Clark and the new WNBA, w/Commissioner Cathy Engelbert

    Caitlin Clark and the new WNBA, w/Commissioner Cathy Engelbert

    We’ve reached a radical inflection point in the growth of women’s sports, particularly the WNBA. As college stars like Caitlin Clark and Angel Reese enter the league, fans are clamoring for tickets and on social media, generating unprecedented excitement and business potential. WNBA Commissioner Cathy Engelbert joins Rapid Response host Bob Safian to share how she plans to capitalize on this newfound buzz, and how NIL deals have transformed the business of sports for players and owners alike. Plus, Engelbert peels back the curtain on how she led the league through the Brittney Griner crisis and the tumult of COVID. 

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Local veggies, national scale: Sweetgreen co-founders

    Local veggies, national scale: Sweetgreen co-founders

    What started with three college friends looking for a healthy lunch in D.C. grew into Sweetgreen, a fast-growing restaurant business focused on salads and grain bowls. From a tiny 500-square-foot storefront to more than 220 locations nationwide, the Sweetgreen journey includes booking The Strokes for a "salad festival," adopting cutting-edge technology, and proving that fast food can include locally-sourced, farm-fresh ingredients. Listen to co-founders Jonathan Neman, Nathaniel Ru, and Nicolas Jammet share how they have scaled the business in alignment with its core values, to a public company valued at $2.5 billion.

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Meet your kid’s new AI tutor, w/Khan Academy founder and CEO Sal Khan

    Meet your kid’s new AI tutor, w/Khan Academy founder and CEO Sal Khan

    Khan Academy first rocked the education world with online video. Now Khan Academy CEO and founder Sal Khan has gone all-in on AI, convinced that it has immense potential to democratize and improve education. Khan tells Rapid Response host Bob Safian how an early outreach from OpenAI led Khan Academy to create an AI assistant called Khanmigo, which is already being used by thousands of students and teachers. Khan shares lessons from this real-world experiment, plus the inspiration behind his new book, Brave New Words, and why the most educated among us tend to avoid the risks worth taking.

    Pre-order Sal Khan’s new book, Brave New Words: https://www.penguinrandomhouse.com/books/740806/brave-new-words-by-salman-khan/

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Fighting media's reality distortion, w/Axios CEO Jim VandeHei

    Fighting media's reality distortion, w/Axios CEO Jim VandeHei

    Every day we’re inundated with news and opinion pieces about America’s hopeless division — but is this really true? Axios CEO Jim VandeHei joins Rapid Response host Bob Safian to bust what he sees as myth, plus share his seemingly counterintuitive AI play. VandeHei also makes a case for why the era of business leaders speaking out on political issues may be behind us, and he weighs-in on the state of Buzzfeed, NPR, and where the future of news media is inevitably headed.

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Preserve start-up spirit at scale: Techstars’ Maëlle Gavet

    Preserve start-up spirit at scale: Techstars’ Maëlle Gavet

    Maëlle Gavet is the CEO of Techstars, a pre-seed investor focused on early-stage entrepreneurs. It boasts a market cap of $111.6 billion, and supports founders in programs that span from Tokyo to Lagos to Alabama. Maëlle champions hard work, gratitude, and a questioning nature, qualities her grandfather imparted while she was growing up in France. She has carried her curiosity through a wide-ranging international career, in start-ups and scaled corporations. We hear lessons drawn from her vast experience, including the transformation of Ozon — the "Amazon of Russia" — in the early 2010s, to leadership roles in global travel and real estate. And we get a sample of the advice she often shares with Techstars’ founders, about how to balance their values and the needs of their company, always with an optimism about entrepreneurship as a force for good.

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    How Star Trek prospers against Netflix and Disney+, w/Executive Producer Alex Kurtzman

    How Star Trek prospers against Netflix and Disney+, w/Executive Producer Alex Kurtzman

    The streaming wars have reached a new inflection, as Netflix and Disney+ jostle for position, and in the process disrupt post-strike Hollywood. Paramount+ invested heavily in blockbuster veteran Alex Kurtzman to turn Star Trek into a distinguishing franchise. Now Kurtzman talks with Rapid Response host Bob Safian about the future of streaming, the end of TV’s golden age, and how courting Trekkies offers lessons for all customer engagement. Plus, Kurtzman shares behind the scenes stories of Star Trek’s past, present and future.

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    How AI adds to human potential: (LIVE) with Scale AI’s Alex Wang and Intel’s Lama Nachman

    How AI adds to human potential: (LIVE) with Scale AI’s Alex Wang and Intel’s Lama Nachman

    Generative AI is advancing at a breakneck pace, prompting questions on risk and opportunity, from content creation to personal data management. In a special live recording, we delve into the ways AI can augment human work and spur innovation, instead of simply using AI to cut costs or replace jobs. Host Jeff Berman joined a seasoned AI researcher, Intel's Lama Nachman, and a young start-up founder, Scale AI's Alexandr Wang, on stage at the Intel Vision event in April 2024. They explore topics like AI’s disruption of creative industries, mitigating its biggest risks (like deepfakes), and why human critical thinking will be even more vital as AI technology spreads.

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark

    How optimism fuels the economy, w/U.S. Chamber of Commerce CEO Suzanne Clark

    Is the state of the U.S. economy good or bad right now? Stock markets have soared, but consumers remain wary. Are CEOs and investors deluding themselves? Or do Main Street Americans expect too much? Suzanne Clark, CEO of the US Chamber of Commerce, has uncommon insight into this perplexing dichotomy. She talks with Rapid Response host Bob Safian about what she’s hearing from businesses in the U.S. and abroad. Plus, she shares details from her recent high-profile visit to China. Also: why bringing your full self to work may not be a good idea, and how optimism drives economic growth and progress.  

    Read a transcript of this episode: https://mastersofscale.com

    Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.