3 Crucial Methods to Increase Work Productivity & How to Unlock Individual Success Through Collaboration

    Creating shared space through small games, asking curious questions, and banter can improve relationships and lead to unexpected insights, enhancing productivity and collaboration in a hybrid work environment.

    enMay 12, 2023

    About this Episode

    Today, I am talking to Daniel Coyle about how to thrive in a competitive and possibly toxic work environment. Daniel shares his expertise on how to effectively become a part of an organization when you’re a newbie, how to adapt to a high functioning team and still be able to make decisions as an individual, and how to cultivate teamwork both in virtual and real life settings.     

    Daniel Coyle is an American author and journalist known for his work on talent development, learning, and performance. He has written several bestselling books that explore the science of skill acquisition and the secrets of high-performing individuals and groups. Coyle's work has had a significant impact on fields such as education, sports coaching, and personal development, offering valuable insights into the process of acquiring and mastering skills. He has written several bestselling books including The Talent Code, The Culture Code, and The Culture Playbook.

    You can order my new book 8 RULES OF LOVE at 8rulesoflove.com or at a retail store near you. You can also get the chance to see me live on my first ever world tour. This is a 90 minute interactive show where I will take you on a journey of finding, keeping and even letting go of love. Head to jayshettytour.com and find out if I'll be in a city near you. Thank you so much for all your support - I hope to see you soon.

    Key Takeaways:

    • 00:00 Intro
    • 05:42 Culture is a set of living relationships, moving toward a goal together.  
    • 09:23 Safety is the foundation of everything
    • 11:50 Reputational risk status is one of the biggest fears when it comes to joining a new company.
    • 16:23 How can you stay connected to your work team but still able to reshape yourself?
    • 18:18 Daniel explains what flash mentorship and how effective it can be.
    • 21:36 In every conversation, send a signal and then wait and see where it’s going
    • 24:12 How do you manage an exceptionally high performer within a group?  
    • 31:23 The value of appreciation and gratitude and feedback in any organization
    • 38:08 Humility is being strong enough to realize that what you see is a tiny part of the equation
    • 40:55 Find the right partner to help cultivate and develop teamwork 
    • 43:58 Creating a shared space It’s difficult to to create real connection in the virtual world but creating a shared space is a good workaround
    • 47:49 What was your first job ever?
    • 49:39 Trust is built on doing things together and experiencing the same things
    • 51:12 Daniel on Final Five

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    🔑 Key Takeaways

    • Building strong relationships through effective communication and feedback is key to improving overall wellbeing in both personal and professional contexts. Adopting certain actions and behaviors can cultivate a strong culture, leading to positive outcomes in all aspects of life.
    • To create a strong culture, prioritize connection, transparency, and a shared sense of purpose. Safety is essential, and vulnerability and trust are necessary to establish a safe space. Through shared values and a common goal, positive relationships can thrive.
    • To work effectively, teams must have a common goal, share vulnerability, and establish safety and respect from the beginning. Strong leadership involves admitting mistakes and encouraging others to do the same.
    • Prioritize managing task conflicts, implement initiatives like "Teach me how to treat you," and foster a culture of understanding to increase productivity and adapt to changing environments.
    • Build positive relationships with a small group of colleagues, seek flash mentorship opportunities, focus on personal growth, experiment and model positive behaviors to influence culture around you. Create a safe and connected workplace.
    • A healthy culture is created by amplifying the good things and ignoring the bad. Superstars depend on connective webs of people and systems, and focusing on collective activity is important for success. Celebrating the myth of the superstar can lead to toxic cultures.
    • A diverse team with individual stars is crucial. Offer gratitude, provide feedback and build strong relationships. The Culture Code offers practical solutions to implement such philosophies in the workplace.
    • Instead of offering feedback, ask employees what they should do more of and differently to create safe zones for reflection. Traditional feedback methods may create bias, leading to bad interactions.
    • Effective feedback involves asking questions and understanding intent instead of just evaluating performance. Humility is crucial for effective leadership. Quarterly reviews with self-assessment can build a culture of growth. Prioritize feedback conversations to improve.
    • Connect with team members, prioritize coaching and support, use intentional virtual meetings, and establish practices and systems that prioritize people.
    • Creating shared space through small games, asking curious questions, and banter can improve relationships and lead to unexpected insights, enhancing productivity and collaboration in a hybrid work environment.
    • To avoid misunderstandings and establish a healthy banter-based workplace, prioritize building trust through shared experiences, storytelling, and questioning instincts to make sound decisions.
    • Living with purpose involves doing good work and prioritizing well-being. Mindful breathing can help gain clarity and avoid superficialities. This leads to greater fulfillment and a more meaningful existence.
    • Success is not solely determined by fame, but by finding purpose and fulfillment in one's work and making a positive impact. Celebrate your role, practice self-acceptance and compassion, and reflect on what success means to you.

    📝 Podcast Summary

    The Importance of Building a Strong Culture

    Building a strong culture is crucial for improving overall wellbeing, not just in a business context but also in personal relationships. Developing strong relationships with effective communication and feedback is key to quality of life, as shown in Harvard's 75-year study. The Culture Code by Daniel Coyle provides concrete actions to foster and cultivate strong culture, applicable to any group or organization. Building culture is not just about who you are but about what you do, adopting certain actions and behaviors to develop relationships and communication skills. Cultivating a strong culture is not only beneficial in a business context but also in personal relationships and life in general.

    Building a Strong Culture Through Connection, Transparency, and Shared Purpose

    Culture is defined as a set of living relationships, moving toward a goal together. Building a strong culture requires three key behaviors: connection, transparency, and a shared sense of purpose. Safety is the foundation of everything and creating a safe space requires vulnerability and trust. Even in a group where everyone has different intentions and goals, building a strong culture is possible through shared values and a common goal. By creating spaces and behaviors that support connection and transparency, individuals can tap into the levers and tools that cause positive relationships to thrive.

    Creating a Culture of Safety and Vulnerability in Teams

    Creating a culture of safety and vulnerability is crucial for any group to work together effectively. Teams should take intentional pauses to define their north star, which gives them a common goal. It's important to encourage sharing vulnerability, especially from those in positions of power, to create a sense of safety and trust within the team. A successful leader should be willing to admit their mistakes and encourage others to do the same. The first few minutes of a group's formation are critical, and it's important to establish safety, care, and respect for everyone's voice right from the start.

    Effective Communication and Conflict Management in Successful Teams

    Effective communication and conflict management are essential for the success of any group. The ability to pause and reflect on critical moments helps teams to navigate change and stay connected. Implementing initiatives such as 'Teach me how to treat you' can provide individuals with the opportunity to explain their needs and preferences, creating a user manual for their colleagues. This fosters a culture of understanding and responsibility, reducing misunderstandings and increasing productivity. Successful teams prioritize managing task conflicts, emphasizing the importance of constructive debates that lead to growth and learning. By spotlighting critical moments and normalizing them, teams can invest in their future success by staying connected and adapting to the changing landscape.

    Navigating Toxic Work Environments

    In toxic work environments, it's important to focus on building positive, healthy relationships with a small group of colleagues. This can be done by identifying and strengthening relationships with those who are closest to you, seeking out flash mentorship opportunities, and focusing on learning and personal growth. While it can be difficult to shift culture when you're not in charge, it's possible to influence it through experimenting, being oblique, and modeling positive behaviors. By taking control of the 15 feet of culture around you, you can send signals of safety and connection and make your workplace a better, more fulfilling place to be.

    Building a Healthy Culture: Focusing on Collective Activity.

    Building a healthy culture is about constantly experimenting and amplifying the good things while ignoring the bad. It's not just about individual superstars, but illuminating the support and collective activity that produces success. Even superstars depend on connective webs of people and systems to perform at their best, and when they are removed from their systems, their performance drops back to average. To create a healthy organization, it's important to focus on the collective activity and praise and spotlight the support systems. Celebrating the myth of the superstar can lead to toxic cultures, as seen in recent examples of tech firms like WeWork, Theranos, and Uber.

    The Importance of Building a Strong Team and Supporting Individual Potential.

    In a world that moves too fast and is too complex, no one individual can have all the answers. Instead, it's important to have a team with a variety of stars playing different roles and supporting each other. However, it's also crucial to not dampen star potential and to support individuals in fulfilling their potential. This can be achieved by offering gratitude and appreciation, while also providing actionable feedback. Building strong relationships, even when dealing with offboarding, can be a valuable asset in the long run. The Culture Code offers practical solutions to implementing these philosophies in the workplace.

    Building a Culture of Appreciation Through Effective Feedback Techniques

    Creating a culture of appreciation is important for top-performing organizations. The key to effective feedback is not to give it but to ask questions that foster reflection. Instead of offering feedback, the better way is to ask employees two questions; what should they do more of, and what should they do differently. Ellen Van Usin proposes these two questions as an alternative way of creating safe zones where employees can reflect and express their true feelings. The traditional method of feedback can be inaccurate and create bias towards people that resemble us or based on immediate work they have done, which can lead to bad interactions and break apart groups.

    Building a Culture of Growth and Safety through Effective Feedback Conversations

    Effective feedback requires a conversational approach to build a culture of growth and safety. The key is to ask questions and understand the intention behind decisions, rather than just evaluating performance based on a small sample of observation. Humility is also crucial for effective leadership, as it allows leaders to see beyond their own perspective and learn from others. Quarterly reviews that include self-assessment and joint manager assessment can be a powerful tool in building a culture of growth and appreciation. Top performers often give themselves lower ratings, highlighting the importance of humility and continual improvement. Balancing tasks that are creative and outward facing with leadership responsibilities can be challenging, but it's important for leaders to prioritize building a culture of growth and safety through effective feedback conversations.

    Balancing product development and team leadership as a leader

    Balancing work as a leader in both product development and team leadership can be challenging, but finding a soulmate partner with different domain interests can help. Prioritizing building relationships with team members and investing time in coaching and support can create clarity and a strong connection. Virtual meetings require intentional effort to create a shared space and using icebreakers or reflection questions can help improve the quality of the meeting. Overall, it's about creating the right practices and systems that allow leaders to operate in both worlds and prioritize their people.

    Boosting Productivity and Collaboration in a Hybrid Work Environment

    In a hybrid work environment, it's important to create shared space and form real relationships to boost productivity and collaboration. This can be achieved through small games and ideas, even virtually, and by asking curious questions that spark natural stories and conversation. Daniel Coyle emphasizes the value of creating shared space that doesn't have to do with work, while also recognizing the importance of physical connection in forming relationships. Jay Shetty's approach of being curious and asking questions, like 'what was your first job ever?', can help build intimacy and lead to unexpected insights. Banter is also underrated as a way to learn from others and bond with them.

    Building Trust and Fostering a Banter-Based Company Culture

    Building trust through vulnerability and shared experiences is key to fostering a banter-based culture in organizations. In a time when sensitivities and boundaries have changed, banter can be misconstrued, making it important to establish trust first. Reading is a bad way to get to know someone, hence doing things together in real life can create stronger bonds. Storytelling and icebreakers can also be helpful in building trust and establishing common ground. Looking twice and questioning first instincts is better than blindly trusting them, as certainty can often lead to bad decisions.

    The Importance of Living with Purpose and Mindful Breathing

    Living with purpose means focusing on doing good work, making an impact, and feeling fulfilled. Society often confuses fame with success, but it's important to remember what truly matters. Taking a moment to center ourselves through mindful breathing can help us gain clarity on our purpose and aims in life. We must prioritize our own well-being and work towards creating good in the world, rather than getting caught up in the superficialities of fame. Ultimately, living with purpose leads to greater fulfillment and a more meaningful existence.

    The Impact of The Wrecking Crew on Popular Music

    The Wrecking Crew, a group of highly skilled studio musicians who recorded hundreds of hits in the 60s and 70s, had a significant impact on popular music, yet were largely unknown by the general public. This illustrates how society values frontmen and celebrities, leading many to believe that real success equals stardom. However, fame is not a prerequisite for impact, happiness, purpose or fulfillment. It's important to celebrate your role, whether it's in the spotlight or not, and focus on doing your best work. Success and happiness come from within, and it's essential to connect with words of acceptance and compassion towards yourself and others. Reflect on what success means to you, how you're making an impact, and move towards a more purposeful life.

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    01:42:44 Laura on Final Five

    Episode Resources:

    See omnystudio.com/listener for privacy information.

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    See omnystudio.com/listener for privacy information.

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    01:26:04 Orlando Bloom on Final Five

    Episode Resources:

    See omnystudio.com/listener for privacy information.

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    With Love and Gratitude,

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    See omnystudio.com/listener for privacy information.

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    How can you overcome the fear of failure?

    What can you do daily to care less about failing?

    Today, Jay sits down with Benny Blanco for an inspiring conversation about pursuing passions, mentorship, failure, and continuous motivation. Benny has made a huge mark on the music industry contributing to hundreds of millions of album sales worldwide. Benny has worked with A-List artists like Ed Sheeran, Justin Bieber, and Katy Perry. As a solo artist, his albums "Friends Keep Secrets" and its sequel have amassed over 11 billion streams, featuring multiple platinum hits. Beyond music, Benny has ventured into television and even released a cookbook, "Open Wide," showcasing his diverse talents and interests

    Benny shares insight on how to not let failure stop you and getting over imposter syndrome. We also go dive into Benny’s life outside of music, exploring his passion for cooking through his cookbook "Open Wide." Plus, Benny talks about his relationships, how he keeps his creativity flowing, and the small joys that make his life special.

    In this interview, you’ll learn:

    How to pursue your passion with limited resources

    How to not let failure get in your way of achieving your goals

    How to embrace the unexpected in creative work

    How to transition your passion into different fields

    How to find joy and creativity in everyday moments

    Don't miss this intimate look at Benny Blanco's life and maybe learn a thing or two about making your own multi-track masterpiece or the perfect dish to serve at dinner!

    With Love and Gratitude,

    Jay Shetty

    What We Discuss:

    00:00 Intro

    03:43 What’s the First Creative Thing You Put Together?

    06:15 I Never Cared About Failure

    10:33 Developing Amnesia to Failure

    14:22 How Did You Meet Your Mentor?

    18:10 “The Boy I Mentored” 

    23:42 How Do You Show Up After a Rejection?

    26:51 Love Can Be Felt Through Music

    29:56 What Do You Do When You Wake Up?   

    32:02 Why Do You Struggle with Meditation?

    33:28 Why I Went to Therapy

    38:25 The Pressure of Perfectionism

    44:49 Do You Love to Cook?

    47:20 Do You Eat Healthy?

    48:47 Finding Comfort in Food

    54:42 What’s Your Sleep Pattern?

    56:40 Friendships Built Over the Years

    59:19 Multigenerational Friendships

    01:03:44 Better Relationship After Divorce

    01:05:52 Benny on Final Five   

    01:15:57 What’s Your Vice?

    01:17:53 Do You Take Supplements?

    Episode Resources:

    See omnystudio.com/listener for privacy information.

    Why Your Self Worth is Keeping You Stuck & How to Stop Sabotaging Your Personal Growth With Jamie Kern Lima

    Why Your Self Worth is Keeping You Stuck & How to Stop Sabotaging Your Personal Growth With Jamie Kern Lima

    How does low self-worth stop you from moving forward?

    How can you stop self-sabotage and grow personally?

    Today, let’s welcome Jamie Kern Lima. Jamie is a New York Times bestselling author, founder of IT Cosmetics, a company she started in her living room and sold to L'Oreal in a billion-dollar deal, becoming the first female CEO of a brand in its 100+ year history. She's also an active philanthropist who has funded leadership training in more than 100 prisons and shelters across the US, and has donated over $40 million in product and funds to help women face the effects of cancer with confidence. 

    Jamie and Jay ponder on the meaning of self-worth, distinguishing it from mere confidence and challenging the misguided belief that our value is tied to our physical appearance. We get to hear the detrimental effects of self-doubt and present empowering strategies to transform your relationship with rejection, offering a new perspective that fosters resilience and self-compassion. 

    And then the conversation dives deep into personal beliefs, urging us to identify and discard unhelpful misconceptions, while giving emphasis on why authenticity is crucial and its role in conjunction with other factors in achieving success. 

    In this interview, you'll learn:

    How to build self-worth

    How to distinguish confidence from self-worth

    How to handle rejection

    How to overcome self-doubt

    How to remain authentic

    Together, let's learn how to distinguish your worth from external validation, turn rejection into a stepping stone, and live authentically.

    With Love and Gratitude,

    Jay Shetty

    What We Discuss:

    00:00 Intro

    03:17 Do You Feel Worthy Today?

    10:04 Confusing Confidence with Self Worth

    17:37 Your Weight Impacts Your Worth is a Lie 

    24:03 What Has Self Doubt Cost You?

    31:25 How to Change Your Relationship with Rejection

    37:02 The 4-Part R to Reframe Rejection

    44:00 You Need This Today

    48:13 Which Lie Are You Trying to Unlearn? 

    56:32 Authenticity Alone Doesn’t Guarantee Success

    Episode Resources:

    See omnystudio.com/listener for privacy information.