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    How to get press for your product | Jason Feifer (editor in chief of Entrepreneur magazine)

    enOctober 12, 2023

    Podcast Summary

    • The key to getting press is understanding and serving the needs of editors and journalists.To successfully pitch to editors and journalists, focus on how you can provide value to their audience and treat them as partners rather than just service providers.

      When it comes to getting press for your product or startup, it's crucial to understand that editors and journalists prioritize their audience, not you. They care about serving their readers, listeners, or viewers with valuable information. To successfully pitch to them, you need to show how you can be of use to their audience. Approach them with an understanding of their goals and how you can fit into their mission. Treat them as partners, not just service providers. Additionally, consider reaching out directly to journalists, as they are more likely to write about your story compared to mass-blitz press releases. Remember, getting press requires a thoughtful and personalized approach.

    • The impact of press coverage on startup growth varies, and it should be considered as an add-on to your overall marketing strategy.Before pursuing press coverage, consider your goals and the purpose it serves, such as driving awareness or establishing credibility. Also, ensure the publication is relevant to your startup's audience.

      Getting press coverage for your startup can have varying levels of impact on your growth. While some entrepreneurs have experienced significant boosts in app downloads and sales from press coverage, others have seen little to no impact. It's important to remember that press coverage alone is not a guaranteed solution for growth. It should be considered as an add-on to your overall marketing strategy. Before investing time and effort into getting press, think about your goals and the purpose of the press coverage. It should serve a specific tactical purpose, such as driving awareness to a new product or establishing credibility for fundraising purposes. Don't pursue press coverage simply because you feel you deserve it or want more attention for your product. Additionally, consider the relevance and audience of the publication you're targeting as it may not always be the right fit for your startup.

    • Targeting the Right Audience and Publications for Press CoverageEntrepreneurs should focus on reaching their target audience through local or regional publications, instead of chasing national or international outlets, to maximize the impact of their press efforts.

      When seeking press coverage, entrepreneurs should focus on targeting the right audience and publications. It is essential to understand the purpose of press, which is to drive sales or generate interest in a specific market. Therefore, entrepreneurs need to align their efforts with publications that reach their target audience and have a local or regional focus. Instead of chasing national or international outlets like Entrepreneur Magazine, entrepreneurs should shift their attention to local publications that cater to their market, such as the local eater or the food section of a regional magazine. By understanding the importance of reaching the right audience and pitching to the appropriate publications, entrepreneurs can maximize the value and impact of their press efforts.

    • Tailoring Your Pitches to Media Outlets' Goals and Objectives.Understanding the mission of media outlets and adapting your pitches to their specific needs increases your chances of effectively communicating your message to their audience.

      When approaching media outlets, it's important to understand their mission and what they're trying to do for their audience. Different publications have different goals and objectives, so it's crucial to tailor your pitches accordingly. For example, Fast Company focuses on the evolution of business and looks for insights that help readers understand industry trends and shape their own companies. On the other hand, Entrepreneur Magazine aims to provide insights on how to think through business challenges. It's not just about solving a basic problem or showcasing a product, but rather offering unique and counterintuitive solutions that can inspire other entrepreneurs. Understanding the specific needs of different publications will increase your chances of successfully getting your message across.

    • Key factors for successful press coverageUnderstand the mission and target audience of a publication, tailor your pitch to fit their objectives, and consider what makes your business interesting to effectively pitch your story to different outlets.

      Understanding the mission and target audience of a publication is crucial when seeking press coverage. It's not enough to assume that just because you're an entrepreneur, you automatically belong in an entrepreneurship-focused magazine. By analyzing the content and patterns of a publication, you can gain insights into what they value and what types of stories they're looking for. This knowledge helps you tailor your pitch and story to fit the publication's objectives. Additionally, it's essential to consider why you need press coverage and what makes your business interesting. Different publications have different angles, and understanding this allows you to pitch your story effectively to various outlets.

    • Aligning goals and understanding the publication's readership for effective press coverageTailoring your pitches to the publication's needs and goals increases your chances of reaching and engaging your desired audience.

      When seeking press coverage, it is crucial to align your goals with the publication's mission and audience. Instead of blindly pitching a narrative that you want to promote, take the time to understand what the publication's readership is interested in. Focus on serving their audience through your story and make it relevant and valuable to them. Consider the specific journey or aspect of your business that will resonate most with the publication's target demographic. Being creative and thinking outside the box can help you find unique angles that grab the publication's attention. By tailoring your pitches to the publication's needs and goals, you increase your chances of getting press coverage that effectively reaches and engages your desired audience.

    • Choosing the Right PR Agency for FoundersHiring a PR agency can save time and optimize press approach, but founders should consider cost, active media relationships, and agencies that utilize modern practices for successful press coverage.

      While working with a PR agency can be beneficial for founders who are busy and want to optimize their approach to getting press, it is important to be cautious in choosing the right agency. Hiring a PR agency can save founders time by allowing professionals to handle research, challenges, and pitch development. However, there are a couple of factors to consider. Cost can be a significant drawback as PR services can be expensive. Additionally, it is crucial to find a PR agency with active relationships in the media industry, as building relationships with writers and editors is essential for successful press coverage. It is also important to avoid agencies that mainly rely on outdated practices like press releases, as they are no longer the primary means of attracting press attention. Trusting a PR agency with the expertise to shape your story and connect with the right people can greatly enhance your chances of gaining media coverage.

    • The importance of working with industry-specific PR professionals and building genuine relationships for effective media pitches.Working with PR professionals who understand your industry and target audience can help in pitching relevant stories and grabbing journalists' attention amidst the flood of emails.

      When it comes to PR, it's crucial to work with professionals who understand your industry, respect you as an entrepreneur, and provide valuable feedback. PR people who truly know you and your target audience are more likely to pitch relevant and meaningful stories, rather than bombarding media contacts with random pitches. Building genuine relationships with PR professionals like John Beer from Jack Taylor PR can make a significant difference in grabbing attention amidst the flood of emails that journalists receive. Additionally, it's important for startup founders to carefully consider the publications they target based on their goals and target audience, rather than simply aiming for well-known business publications.

    • The strategic value of press coverage extends beyond reaching a massive audience.Press coverage provides validation, credibility, and social cachet, influencing how potential partners and advertisers perceive your brand.

      Getting press coverage is not always about reaching a massive audience. While publications like TechCrunch and Entrepreneur have millions of readers, your story may only reach a small number of people. However, this doesn't mean it's not valuable. The true value lies in the validation and social cachet that comes with being featured. You can use it as a tool to gain credibility, whether it's by targeting specific audiences through promoted tweets or displaying "as seen in" badges on your website. Even if the coverage doesn't directly lead to tangible results, it can still make a significant impact on how potential partners, advertisers, and others perceive your brand. So, focus on the strategic value of press coverage and leverage it as a valuable asset.

    • Targeting the right audience and editors: a key aspect of successful press coverage.Research and identify the specific writers or editors who cover your subject area or target audience to increase the chances of getting press coverage.

      When seeking press coverage, it's important to think beyond just the name of the publication and consider who their audience is and how they cover similar topics. Sending a pitch to the most visible editorial person may not be the best approach, as they may not be the one responsible for selecting stories. Instead, take the time to research and identify the specific writers or editors who cover your subject area or target audience. Look for clues on the publication's website or through a simple Google search. For example, if your target audience is millennial moms, it may be more effective to pitch to a publication like Cosmo that covers snacks in seasonal roundups. Additionally, don't forget about freelancers who may also be writing for the publication. By understanding the publication's coverage and the specific individuals who would be interested in your story, you can craft a pitch that is more likely to resonate and result in press coverage.

    • Leveraging freelancers for product or story coverageUtilize freelancers' motivation to secure paid assignments by reaching out to them directly through their portfolio websites or by identifying them on relevant publication websites.

      Freelancers, who are often independent contractors, are a valuable avenue to pursue when seeking coverage for your product or story. Unlike salaried staff writers, freelancers are constantly on the lookout for stories to pitch and are motivated by their need to secure paid assignments. By identifying and reaching out to freelancers who write for relevant publications, you have a higher chance of capturing their attention and getting your pitch read. To find freelancers, you can visit a publication's website and look for writers who are not designated as staff. Additionally, a quick Google search of the freelancer's name can lead you to their portfolio website for further contact.

    • Navigating the Media: Capturing Individual Interest to Gain CoverageTo gain media coverage, focus on capturing the interest of a single individual at a publication by sending a concise and tailored email that showcases your understanding of their audience and the writer you're reaching out to.

      The media is not a unified entity but rather a collection of individuals making subjective decisions. To get coverage, you need to find a way in by capturing the interest of a single individual at a publication who believes your story is worth sharing. It's crucial to understand that media professionals are busy and prefer not to be contacted through personal phone calls or social media messages. Instead, sending a concise and tailored email is the most effective method. This email should showcase the work you've done in understanding the publication's audience and the writer you're reaching out to. Just like when pitching investors, personalization and customization are key to grabbing their attention.

    • Personalized and Concise Email Pitches to Stand OutCraft email pitches that are personalized to the recipient and keep them concise, focusing on sharing the aspect that will most interest them, to increase engagement and stand out from the noise.

      When crafting an email pitch, it's crucial to make it clear that the message is targeted to the recipient. With inboxes flooded with mass blasts, personalized emails have a higher chance of standing out. Referencing something the recipient has written or showing familiarity with their work or publication can help make the email feel customized. By doing so, you separate yourself from the noise and increase the likelihood that the recipient will find the content relevant. Structure the email to be concise, with three paragraphs at most, and focus on sharing the aspect that you believe will interest the recipient the most. This approach saves their time and increases engagement.

    • Adapting to Change: The Power of ReinventionDuring challenging times, it is important to identify new markets and find innovative ways to meet their needs, regardless of the scale or complexity of our business.

      During challenging times, it is crucial to be flexible and adapt to new circumstances. The example of Meg O'Hara, a Canadian landscape painter, showcases the power of reinventing oneself when faced with unexpected obstacles. When ski resorts shut down due to Covid-19, Meg had to find a completely different way to sustain her business. She recognized that skiers, who now had extra time and money, might still long for the experience of their favorite ski locations. With this insight, she started creating artwork depicting those cherished views, providing a solution that catered to people spending more time at home. Meg's story teaches us the value of identifying new markets and finding innovative ways to meet their needs, regardless of the scale or complexity of our business.

    • The Power of Personalization and Tailored CommunicationResearch, understand, and customize your pitch to show genuine interest and increase the likelihood of grabbing someone's attention and interest.

      When reaching out to someone for a pitch or an opportunity, it's crucial to show genuine understanding and customization. Take the time to research and understand the person's work and communication style. Make it clear that you know who they are and what they do. Craft your pitch in a way that relates to their audience or interests. Instead of simply presenting success stories, focus on problem-solving stories and be willing to discuss challenges openly. Additionally, building a casual social media presence before pitching can help establish familiarity and increase the chances of your email being opened. Remember, personalized and tailored communication goes a long way in grabbing someone's attention and interest.

    • Engaging with writers and editors on social media before pitching can lead to successful PR.Building relationships, understanding perspectives, and recognizing the audience's interests are essential for fruitful PR interactions. Consider alternative PR approaches based on the nature of your business.

      Building relationships and understanding the perspectives of writers and editors is crucial for successful PR. Taking the time to engage with them on social media before pitching can be a smart strategy as it allows them to become familiar with your work. This helps ensure that what you bring to them is genuine and in good faith. Furthermore, it is important to recognize that writers and editors are not there to serve you and your company. They have their audience's interests in mind when asking questions and conducting interviews. By understanding this, you can better navigate the PR process and have more fruitful interactions. Additionally, it's important to set realistic expectations and consider alternative PR approaches, such as positioning yourself as an expert or pitching authoritative articles, depending on the nature of your business.

    • Building Trust and Respect in Media PitchesMaintaining a genuine and respectful approach, offering exclusives, and understanding the publication's objectives can greatly benefit media pitches by building trust and increasing positive outcomes.

      When pitching to journalists and media outlets, it is important to maintain a genuine and respectful approach. It is crucial not to play games or manipulate the media, as they will not tolerate it. Building a relationship of trust with journalists can greatly benefit the pitch. This can be done by offering exclusives or providing interviews with influential personalities. Additionally, understanding the nature of the publication is crucial. Some outlets, like Entrepreneur and Fast Company, prioritize positive stories that provide value to their audience. Tearing someone apart does not serve the purpose of educating and helping business-minded individuals. Overall, being upfront, respectful, and considerate of the publication's objectives will increase the chances of a positive outcome.

    • The unpredictability of press coverage and why it shouldn't be your primary growth strategy.Don't rely solely on press coverage for growth, as it is beyond your control. Understand the risks, be open, and accept that it may not always go as planned.

      Press coverage is largely out of your control. While there are factors that can influence whether a journalist pays attention to you, what they write about you, and when they write about you, ultimately, it's up to them. Therefore, press should not be your primary strategy for driving growth. It can be a helpful add-on, but attempting to control the narrative or being too controlling with reporters can backfire. Press coverage is a vulnerable experience that requires a level of vulnerability and understanding that it may not always go as planned. It's important to be open, know the risks, and understand that getting press means reaching a wider audience, but also accepting the potential for things to go wrong.

    • Finding Relevance and Value in Unexpected PlacesBy recognizing opportunities to contribute to a larger narrative, even if it means stepping away from self-promotion, you can become a valuable source for journalists and publications.

      Sometimes you may not be the central focus of a story, but you can still play a crucial part in it. Lenny's encounter with Fred and his Ripple Rug demonstrates the power of finding an angle that is relevant and compelling to a journalist or publication. Initially, Fred's cat toy didn't align with Lenny's coverage interests. However, Fred smartly offered insights into a larger issue - the Amazon to eBay arbitrage scam. By shifting the focus to this problem, Fred became a valuable source for Lenny's article. This highlights the importance of recognizing opportunities to contribute to a larger narrative, even if it means stepping away from promoting your own product or venture.

    • Proactive and Creative Strategies for Media CoverageBy sharing unique angles, data, and innovative strategies with journalists, startups and companies can capture media attention and secure valuable press coverage.

      Being proactive and creative in reaching out to journalists can lead to valuable press coverage. Sometimes, startups and companies have interesting stories or trends within their industry that can capture the attention of reporters. By sharing these unique angles or data with journalists, they create a newsworthy context for their business. For example, a real estate startup that contacted a reporter about an intriguing trend in the real estate market received prominent coverage. Similarly, a remote work consulting company generated press by creating surveys that provided interesting insights and angles for journalists to write about. Overall, founders and product leaders can leverage their data, unique perspectives, and innovative strategies to grab the attention of journalists and secure valuable media coverage.

    • The Importance of Authenticity in the Media IndustryBeing genuine and authentic in your interactions, whether with journalists or in any business setting, leads to better connections and understanding, ultimately increasing your chances of success.

      In the media industry, it's crucial to be human in your interactions. Press releases and scripted talking points are not effective because they lack the human element. When engaging with others, whether it's through pitching or writing emails, it is important to be authentic and genuine. This applies not only to communication with journalists but also to any human-to-human interaction in the business world. Being human allows for better connections and understanding. It can make a significant difference in how your message is received and how relationships develop. So, remember to approach every interaction with a human touch, as it can greatly impact your success in the industry.

    • Unconventional Questions for Genuine and Insightful ResponsesBy asking unique questions and showing genuine interest, deeper understanding and engagement can be achieved in interviews.

      Asking interviewees or job candidates unique and thought-provoking questions can elicit genuine and insightful responses. By tapping into the unexplored territory and showing genuine interest in their thoughts and ideas, it allows for a deeper level of understanding and engagement. This can be a powerful technique to assess their thinking process and problem-solving skills. Similarly, as a job candidate tactic, drilling down into specific ideas and challenging oneself to think critically can leave a lasting impression on interviewers. Moreover, finding innovative tools like the BIGVU app, which functions as a teleprompter, can save time and enhance video recording experiences. Lastly, a recurring life motto to remember is the importance of building something sustainable and maintainable rather than just focusing on rapid growth.

    • The Importance of Maintenance and Continual Effort in Our LivesEmbracing opportunities that are available, even without being asked, can lead to personal growth and potentially change the course of our lives. Don't underestimate the potential impact of these extra pursuits.

      Everything we bring into our lives, whether it's a new appliance, a project, or even a hobby, requires maintenance and constant effort. Just like Lenny's air conditioner and generator, or Jason's podcast and magazine, every addition to our lives brings with it the responsibility to maintain and nurture it. It's easy to forget that starting something is only the beginning, and continuous effort is needed to ensure its success. While opportunity set A represents the tasks and expectations placed upon us, it's opportunity set B, the things available to us even though no one is asking, that truly drives growth and personal development. Engaging in these extra pursuits, whether they directly lead to opportunities or inform future ones, can open doors and change the trajectory of our lives. So, don't shy away from what's available to you, because it may hold the key to your next big breakthrough.

    • Embracing entrepreneurship for personal growth and success.Take initiative, challenge default options, step outside your comfort zone, and seize opportunities to control your own path towards personal growth and success.

      Embracing the mindset of an entrepreneur can lead to personal growth and success. Lenny, a former magazine editor, shares how he transitioned into the role of an entrepreneur who helps others. He emphasizes the importance of taking initiative and not waiting for opportunities to come to you. This aligns with the idea of "opportunity set B," where one seeks alternative paths and challenges the default options. Lenny's realization that tracking progress in life and career is measured by the number of "Oh shit" moments highlights the importance of stepping outside one's comfort zone. Lastly, Lenny's advice to find and seize opportunities, such as working on press or exploring personal growth, empowers individuals to take control of their own paths.

    Recent Episodes from Lenny's Podcast: Product | Growth | Career

    What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author)

    What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author)

    Rory Sutherland is widely regarded as one of the most influential (and most entertaining) thinkers in marketing and behavioral science. He’s the vice chairman of Ogilvy UK, the author of Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life, and the founder of Nudgestock, the world’s biggest festival of behavioral science and creativity. He champions thinking from first principles and using human psychology—what he calls “thinking psycho-logically”—over mere logic. In our conversation, we cover:

    • Why good products don’t always succeed, and bad ones don’t necessarily fail

    • Why less functionality can sometimes be more valuable

    • The importance of fame in building successful brands

    • The importance of timing in product success

    • The concept of “most advanced, yet acceptable”

    • Why metrics-driven workplaces can be demotivating

    • Lots of real-world case studies

    • Much more

    Note: We encountered some technical difficulties that led to less than ideal video quality for this episode, but the lessons from this conversation made it impossible for me to not publish it anyway. Thanks for your understanding and for bearing with the less-than-ideal video quality. 

    Brought to you by:

    Pendo—The only all-in-one product experience platform for any type of application

    Cycle—Your feedback hub, on autopilot

    Coda—The all-in-one collaborative workspace

    Find the transcript at: https://www.lennysnewsletter.com/p/what-most-people-miss-about-marketing

    Where to find Rory Sutherland:

    • X: https://x.com/rorysutherland

    • LinkedIn: https://www.linkedin.com/in/rorysutherland

    • Book: Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life: https://www.amazon.com/Alchemy-Curious-Science-Creating-Business/dp/006238841X

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Rory’s background

    (02:37) The success and failure of products

    (04:08) Why the urge to appear serious can be a disaster in marketing

    (08:05) The role of distinctiveness in product design

    (12:29) The MAYA principle

    (15:50) How thinking irrationally can be advantageous

    (17:40) The fault of multiple-choice tests

    (21:31) Companies that have successfully implemented out-of-the-box thinking

    (30:31) “Psycho-logical” thinking

    (31:45) The hare and the dog metaphor

    (38:51) Marketing’s crucial role in product adoption

    (49:21) The quirks of Google Glass

    (55:44) Survivorship bias

    (56:09) Balancing rational ideas with irrational ideas

    (01:06:19) The rise and fall of tech innovations

    (01:09:54) Consistency, distinctiveness, and clarity

    (01:21:12) Considering psychological, technological, and economic factors in parallel

    (01:23:35) Where to find Rory

    Referenced:

    • Google Glass: https://en.wikipedia.org/wiki/Google_Glass

    • Meta Portal TV: https://www.meta.com/portal/products/portal-tv/

    • Rory’s quote in a LinkedIn post: https://www.linkedin.com/posts/brad-jackson-04766642_the-urge-to-appear-serious-is-a-disaster-activity-7093497742710210560-1LYN/

    • The MAYA Principle: Design for the Future, but Balance It with Your Users’ Present: https://www.interaction-design.org/literature/article/design-for-the-future-but-balance-it-with-your-users-present

    • Ogilvy: https://www.ogilvy.com/

    • MCI: https://www.mci.world/

    • Veuve Clicquot: https://en.wikipedia.org/wiki/Veuve_Clicquot

    • Why do the French call the British ‘the roast beefs’?: http://news.bbc.co.uk/2/hi/2913151.stm

    The Killing on Hulu: https://www.hulu.com/series/the-killing-f5da5c2d-4626-4ba9-bcf3-ff5f891771fb

    • Original The Killing on BBC: https://www.bbc.co.uk/programmes/b017h7m1

    • The Mandarin Oriental, Hong Kong: https://www.mandarinoriental.com/en/hong-kong/victoria-harbour

    • SAT: https://satsuite.collegeboard.org/sat

    • The Widening Racial Scoring Gap on the SAT College Admissions Test: https://www.jbhe.com/features/49_college_admissions-test.html

    • What is the age of the captain?: https://www.icopilots.com/what-is-the-age-of-the-captain/

    • Octopus Energy: https://octopus.energy/

    • Kraken: https://octopusenergy.group/kraken-technologies

    • Toby Shannan: https://theorg.com/org/shopify/org-chart/toby-shannan

    • Dunbar’s number: Why we can only maintain 150 relationships: https://www.bbc.com/future/article/20191001-dunbars-number-why-we-can-only-maintain-150-relationships

    • AO: https://ao.com/

    • Zappos: https://www.zappos.com/

    • Joe Cano on LinkedIn: https://www.linkedin.com/in/joeycano/

    • John Ralston Saul’s website: https://www.johnralstonsaul.com/

    Voltaire’s Bastards: The Dictatorship of Reason in the West: https://www.amazon.com/Voltaires-Bastards-Dictatorship-Reason-West/dp/0679748199

    • Psycho-Logic: Why Too Much Logic Deters Magic: https://coffeeandjunk.com/psycho-logic/

    • Herbert Simon’s Decision-Making Approach: https://bura.brunel.ac.uk/bitstream/2438/4995/1/Fulltext.pdf

    • Robert Trivers’s website: https://roberttrivers.com/Welcome.html

    • Crazy Ivan: https://jollycontrarian.com/index.php?title=Crazy_Ivan

    • The Joys of Being a Late Tech Adopter: https://www.nytimes.com/2019/08/28/technology/personaltech/joys-late-tech-adopter.html

    • Jean-Claude Van Damme: https://en.wikipedia.org/wiki/Jean-Claude_Van_Damme

    • Tim Berners-Lee: https://en.wikipedia.org/wiki/Tim_Berners-Lee

    • Edward Jenner and the history of smallpox and vaccination: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1200696/

    • The real story behind penicillin: https://www.pbs.org/newshour/health/the-real-story-behind-the-worlds-first-antibiotic

    • What Are Japanese Toilets?: https://www.bigbathroomshop.co.uk/info/blog/japanese-toilets/

    • reMarkable: https://remarkable.com/

    • Chumby: https://en.wikipedia.org/wiki/Chumby

    • Survivorship bias: https://en.wikipedia.org/wiki/Survivorship_bias

    • Jony Ive: https://en.wikipedia.org/wiki/Jony_Ive

    • Marc Newson’s website: https://marc-newson.com/

    • Designing Men: https://www.vanityfair.com/news/business/2013/11/jony-ive-marc-newson-design-auction

    • Qantas A330: https://marc-newson.com/qantas-a330/

    • Herodotus: https://en.wikipedia.org/wiki/Herodotus

    • Big Decision? Consider It Both Drunk and Sober: https://www.forbes.com/sites/chunkamui/2016/03/22/wine-and-sleep-make-for-better-decisions/?sh=5c97fdc524b1

    • How Henry Ford and Thomas Edison killed the electric car: https://www.speakev.com/threads/how-henry-ford-and-thomas-edison-killed-the-electric-car.4270/

    • Watch Jay Leno get nostalgic and swoon over this 1909 EV: https://thenextweb.com/news/jay-leno-talk-about-electric-car-1909-baker

    Jay Leno’s Garage: https://www.youtube.com/@jaylenosgarage

    • Nudgestock: https://nudgestock.com/

    • Akio Morita: https://en.wikipedia.org/wiki/Akio_Morita

    • Don Norman on LinkedIn: https://www.linkedin.com/in/donnorman/

    • What Makes Tesla’s Business Model Different: https://www.investopedia.com/articles/active-trading/072115/what-makes-teslas-business-model-different.asp

    • Monica Lewinsky on X: https://x.com/MonicaLewinsky

    Blindsight: The (Mostly) Hidden Ways Marketing Reshapes Our Brains: azon.com/Blindsight-Mostly-Hidden-Marketing-Reshapes-ebook/dp/B07ZKZ5DWF

    Branding That Means Business: https://www.amazon.com/Branding-that-Means-Business-Economist-ebook/dp/B09QBCCH9N

    • PwC: https://www.pwc.com

    • Ryanair: https://www.ryanair.com

    • British Airways: https://www.britishairways.com/

    • Wrigley’s began as a soap business: know when to pivot: https://theamericangenius.com/entrepreneur/wrigleys-began-as-soap-know-when-to-pivot/

    Transport for Humans: https://www.amazon.com/Transport-Humans-Perspectives-Pete-Dyson/dp/1913019357

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Building a world-class data org | Jessica Lachs (VP of Analytics and Data Science at DoorDash)

    Building a world-class data org | Jessica Lachs (VP of Analytics and Data Science at DoorDash)

    Jessica Lachs is the global head of analytics and data science at DoorDash, where she’s built one of the largest and most respected data organizations in tech. In her more than 10 years at DoorDash, she has served as the first general manager, responsible for launching new markets; the head of business ops and analytics; and the VP of analytics and data science. Previously, Jessica founded GiftSimple, a social gifting startup, and started her career at Lehman Brothers as an investment banking analyst. In our conversation, she shares:

    • How to structure and scale a high-impact analytics organization

    • Centralized vs. decentralized data teams

    • How to pick the right metric and aligning incentives

    • Advice for data people on how and when to push back

    • Lessons learned from building a global data team

    • How to foster a culture of extreme ownership

    • The role of AI in improving analytics team productivity

    • Advice for aspiring data leaders without formal training

    Brought to you by:

    Webflow—The web experience platform

    Anvil—The fastest way to build software for documents

    Attio—The powerful, flexible CRM for fast-growing startups

    Find the transcript at: https://www.lennysnewsletter.com/p/building-a-world-class-data-org-jessica-lachs

    Where to find Jessica Lachs:

    • X: https://x.com/jesslachs

    • LinkedIn: https://www.linkedin.com/in/jessica-lachs/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Jessica’s background

    (04:59) Centralized vs. embedded analytics teams

    (10:52) The benefits of a centralized analytics team

    (15:10) Balancing proactive and reactive work

    (20:45) Advice on how to push back effectively

    (24:20) Hiring for curiosity and problem solving

    (28:57) Coming from a non-traditional background

    (34:40) The early days and culture at DoorDash

    (40:39) Encouraging cross-functional roles

    (44:39) Defining effective metrics

    (46:30) Simplifying metrics for better outcomes

    (55:28) Focusing on edge cases and fail states

    (01:00:12) Managing a global data organization

    (01:02:31) Leveraging AI for productivity

    (01:05:25) Building diverse and skilled data teams

    (01:08:40) Lightning round

    Referenced:

    • How Netflix builds a culture of excellence | Elizabeth Stone (CTO): https://www.lennysnewsletter.com/p/how-netflix-builds-a-culture-of-excellence

    • Riley Newman on LinkedIn: https://www.linkedin.com/in/rileynewman/

    • Tony Xu on LinkedIn: https://www.linkedin.com/in/xutony/

    • Imposter Syndrome: Why You May Feel Like a Fraud: https://www.verywellmind.com/imposter-syndrome-and-social-anxiety-disorder-4156469

    • Stanley Tang on LinkedIn: https://www.linkedin.com/in/stanleytang/

    • Andy Fang on LinkedIn: https://www.linkedin.com/in/fangsterr/

    • Evan Moore on LinkedIn: https://www.linkedin.com/in/evanmoore/

    • How WeDash became the flagship employee program for DoorDash: https://careers.doordash.com/blog/wedash-doordash-employee-program-how-does-it-work

    • Leading with empathy | Keith Yandell (DoorDash, Uber): https://www.lennysnewsletter.com/p/leading-with-empathy-keith-yandell

    The Rose Code: https://www.amazon.com/Rose-Code-Novel-Kate-Quinn/dp/006305941X

    • Libby app: https://libbyapp.com/

    The West Wing on Prime: https://www.amazon.com/West-Wing-Complete-First-Season/dp/B000KZPG04

    Alias on Prime: https://www.amazon.com/Alias-Season-1/dp/B00748O13S

    • Joseon sunscreens: https://beautyofjoseon.com/

    • Innisfree sunscreens: https://us.innisfree.com/

    • John Steinbeck quote: https://www.brainyquote.com/quotes/john_steinbeck_103825

    • Vanessa Roberts on LinkedIn: https://www.linkedin.com/in/vanessa-roberts-b8a509a/

    • Tia Sherringham on LinkedIn: https://www.linkedin.com/in/tiasherringham/

    • Elizabeth Jarvis-Shean on LinkedIn: https://www.linkedin.com/in/elizabeth-jarvis-shean-141a7966/

    • My Journey (Part 1): I have a job that I would never be hired for: https://www.linkedin.com/posts/jessica-lachs_anniversary-datascience-finance-activity-7216912300056727553-mEv6/?utm_source=share&utm_medium=member_desktop

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead)

    Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead)

    Jeff Weinstein is a product lead at Stripe, where he helped grow their payment APIs to hundreds of billions in volume and transformed the way founders start companies into a few simple clicks with Atlas. Prior to Stripe, Jeff led several startups and sold companies to Groupon and Box. He’s known for his customer obsession, craft, quality, and building beloved products businesses rely on. In our conversation, we discuss:

    • The power of customer obsession and how to operationalize it in the product development process

    • How to pick the right metrics and use them to drive impact

    • Techniques for getting things done at big companies

    • A group practice Jeff started to uplevel product craft, called Study Group

    • The story behind Stripe Atlas and its mission to increase entrepreneurship globally

    • Lessons from working with the founders of Stripe

    Brought to you by:

    Pendo—The all-in-one platform for product-led companies building breakthrough digital experiences

    Cycle—Your feedback hub, on autopilot

    Anvil—The fastest way to build software for documents

    Find the transcript at: https://www.lennysnewsletter.com/p/creating-a-culture-of-excellence

    Where to find Jeff Weinstein:

    • X: https://x.com/jeff_weinstein

    • LinkedIn: https://www.linkedin.com/in/jeffwweinstein/

    • Email: jweinstein@gmail.com

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Jeff’s background 

    (10:16)  The “go, go, go ASAP + optimistic, long-term compounding” approach

    (15:38) The importance of craft and quality

    (24:15) Effective customer communication strategies

    (28:57) The importance of speed in customer interactions 

    (33:19) Narrowing your focus

    (36:53) Why you should pay attention only to paying-customer feedback

    (40:24) Practicing silence when communicating 

    (45:33) The role of metrics in product success

    (54:08) Empowering teams with a single metric

    (58:23) Picking the right metric for your audience

    (01:05:10) The importance of metric hygiene

    (01:11:33) How Stripe uses “study groups” for product improvement

    (01:37:20) Stripe’s Atlas: simplifying company formation

    (01:50:38) Automation and operational efficiency

    (01:55:13) Diversity and team building

    (02:03:09) Building new products within a large company

    (02:21:10) Lightning round

    Referenced:

    • Atlas: https://stripe.com/atlas

    • Stripe: https://stripe.com/

    • SQL: https://en.wikipedia.org/wiki/SQL

    • GitHub: https://github.com/

    • Linear: https://linear.app/

    • Figma: https://www.figma.com/

    • Jeff’s tweet about Stripe’s bug-finder program: https://x.com/jeff_weinstein/status/1777487507934040300

    • The “Collison installation”: https://news.ycombinator.com/item?id=18400504

    • How we use friction logs to improve products at Stripe: https://dev.to/stripe/how-we-use-friction-logs-to-improve-products-at-stripe-i6p

    • Fidelity: https://www.fidelity.com/

    • 83(b) election: https://docs.stripe.com/atlas/83b-election

    • Jeff’s tweet about Atlas’s NPS score: https://x.com/jeff_weinstein/status/1788644576330469638

    • What is a Delaware corporation? Here’s what makes this state so attractive to businesses: https://stripe.com/resources/more/what-is-a-delaware-corporation

    • Incorporating in Delaware explained: Why it’s such a popular option for businesses: https://stripe.com/resources/more/incorporating-in-delaware-explained

    • 7 of Pixar’s Best Storyboard Examples and the Stories Behind Them: https://boords.com/blog/7-of-pixars-best-storyboard-examples-and-the-stories-behind-them

    • Alex Kehayias on LinkedIn: https://www.linkedin.com/in/alexkehayias/

    • Patrick McKenzie on LinkedIn: https://www.linkedin.com/in/patrickmckenzie/

    • AngelList: https://www.angellist.com/

    • Dan Hightower on LinkedIn: https://www.linkedin.com/in/danhighto/

    • Stripe Atlas perks partners: https://support.stripe.com/questions/stripe-atlas-perks-partners

    • Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor

    High Output Management: https://www.amazon.com/High-Output-Management-Andrew-Grove/dp/0679762884

    Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace: https://www.amazon.com/Orbiting-Giant-Hairball-Corporate-Surviving/dp/0670879835

    7 Powers: The Foundations of Business Strategy: https://www.amazon.com/7-Powers-Foundations-Business-Strategy/dp/0998116319

    • Business strategy with Hamilton Helmer (author of 7 Powers): https://www.lennysnewsletter.com/p/business-strategy-with-hamilton-helmer

    • Box: https://www.box.com/

    • Patrick Collison on X: https://x.com/patrickc

    How to with John Wilson on HBO: https://www.hbo.com/how-to-with-john-wilson

    The Quiet Girl on Hulu: https://www.hulu.com/movie/the-quiet-girl-b50a4b8e-d3ff-4635-b806-5e7dbd292ca4

    • Raycast: https://www.raycast.com/

    • Quicksilver: https://qsapp.com/

    • Alfred: https://www.alfredapp.com/help/workflows/automations/

    • CleanShot: https://cleanshot.com/

    • John Collison on X: https://x.com/collision

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Pattern Breakers: How to find a breakthrough startup idea | Mike Maples, Jr. (Founding Partner at Floodgate, ex-Product at Silicon Graphics)

    Pattern Breakers: How to find a breakthrough startup idea | Mike Maples, Jr. (Founding Partner at Floodgate, ex-Product at Silicon Graphics)

    Mike Maples, Jr. is a legendary early-stage startup investor and a co-founder and partner at Floodgate. He’s made early bets on transformative companies like Twitter, Lyft, Twitch, Okta, Rappi, and Applied Intuition and is one of the pioneers of seed-stage investing as a category. He’s been on the Forbes Midas List eight times and enjoys sharing the lessons he’s learned from his years studying iconic companies. In his new book, Pattern Breakers: Why Some Start-Ups Change the Future, co-authored with Peter Ziebelman, he discusses what he’s found separates startups and founders that break through and change the world from those that don’t. After spending years reviewing the notes and decks from the thousands of startups he’s known over the past two decades, he’s uncovered three ways that breakthrough founders think and act differently. In our conversation, Mike talks about:

    • The three elements of breakthrough startup ideas

    • Why you need to both think and act differently

    • How to avoid the “comparison trap” and “conformity trap”

    • The importance of movements, storytelling, and healthy disagreeableness in startup success

    • How to apply pattern-breaking principles within large companies

    • Mike’s one piece of advice for founders

    • Much more

    Pre-order Mike’s book here and get a second signed copy for free. Limited copies are available, so order ASAP: patternbreakers.com/lenny.

    Brought to you by:

    Enterpret—Transform customer feedback into product growth

    Anvil—The fastest way to build software for documents

    Webflow—The web experience platform

    Find the transcript at: https://www.lennysnewsletter.com/p/how-to-find-a-great-startup-idea-mike-maples-jr

    Where to find Mike Maples, Jr.:

    • X: https://x.com/m2jr

    • LinkedIn: https://www.linkedin.com/in/maples/

    • Substack: https://greatness.substack.com/

    • Website: https://www.floodgate.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Mike’s background

    (03:10) The inspiration behind Pattern Breakers

    (08:09) Uncovering startup insights

    (11:37) A quick summary of Pattern Breakers

    (13:52) Coming up with an idea

    (15:30) Inflections

    (17:09) Examples of inflections

    (28:10) Insights

    (36:58) The power of surprises

    (47:36) Founder-future fit

    (55:33) Advice for aspiring founders

    (56:41) Living in the future: valid opinions

    (55:34) Case study: Maddie Hall and Living Carbon

    (58:40) Identifying lighthouse customers

    (01:00:53) The importance of desperation in customer needs

    (01:03:57) Creating movements and storytelling

    (01:24:22) The role of disagreeableness in startups

    (01:34:42) Applying these principles within a company

    (01:40:43) Lightning round

    Referenced:

    Pattern Breakers: Why Some Start-Ups Change the Future: https://www.amazon.com/Pattern-Breakers-Start-Ups-Change-Future/dp/1541704355

    • Justin.tv: https://en.wikipedia.org/wiki/Justin.tv

    • Airbnb’s CEO says a $40 cereal box changed the course of the multibillion-dollar company: https://fortune.com/2023/04/19/airbnb-ceo-cereal-box-investors-changed-everything-billion-dollar-company/

    • Brian Chesky’s new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach

    • The Unconventional Exit: How Justin Kan Sold His First Startup on eBay: https://medium.datadriveninvestor.com/the-unconventional-exit-how-justin-kan-sold-his-first-startup-on-ebay-4d705afe1354

    • Kyle Vogt on LinkedIn: https://www.linkedin.com/in/kylevogt/

    • The State of Telehealth Before and After the COVID-19 Pandemic: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9035352/

    • The Craigslist Killers: https://www.gq.com/story/craigslist-killers

    • The social radar: Y Combinator’s secret weapon | Jessica Livingston (co-founder of Y Combinator, author, podcast host): https://www.lennysnewsletter.com/p/the-social-radar-jessica-livingston

    • Michael Seibel on LinkedIn: https://www.linkedin.com/in/mwseibel/

    The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions ... and Created Plenty of Controversy: https://www.amazon.com/Airbnb-Story-Ordinary-Disrupted-Controversy/dp/0544952669

    • Scott Cook: https://www.forbes.com/profile/scott-cook/

    • Chegg: https://www.chegg.com/

    • Aayush Phumbhra on LinkedIn: https://www.linkedin.com/in/aayush/

    • Osman Rashid on LinkedIn: https://www.linkedin.com/in/osmanrashid/

    • Okta: https://www.okta.com/

    • The Man Who Makes the Future: Wired Icon Marc Andreessen: https://www.wired.com/2012/04/ff-andreessen/

    • Peter Ludwig on LinkedIn: https://www.linkedin.com/in/peterwludwig/

    • Qasar Younis on LinkedIn: https://www.linkedin.com/in/qasar/

    • Paul Allen’s website: https://paulallen.com/

    • Louis Pasteur quote: https://www.forbes.com/quotes/6145/

    • What was Atrium and why did it fail? https://www.failory.com/cemetery/atrium

    • Patrick Collison on LinkedIn: https://www.linkedin.com/in/patrickcollison/

    • Drew Houston on LinkedIn: https://www.linkedin.com/in/drewhouston/

    • William Gibson’s quote: https://www.goodreads.com/quotes/681-the-future-is-already-here-it-s-just-not-evenly

    • Maddie Hall on LinkedIn: https://www.linkedin.com/in/maddie-hall-76293135/

    • Living Carbon: https://www.livingcarbon.com

    • Zenefits (now Trinet): https://connect.trinet.com/

    • Sam Altman on X: https://x.com/sama

    • Steve Wozniak on LinkedIn: https://www.linkedin.com/in/wozniaksteve/

    • Horsley Bridge Partners: https://www.horsleybridge.com/

    • David Swensen: https://en.wikipedia.org/wiki/David_F._Swensen

    • Judith Elsea on LinkedIn: https://www.linkedin.com/in/judithelsea/

    7 Powers: The Foundations of Business Strategy: https://www.amazon.com/7-Powers-Foundations-Business-Strategy/dp/0998116319

    • Business strategy with Hamilton Helmer (author of 7 Powers): https://www.lennysnewsletter.com/p/business-strategy-with-hamilton-helmer

    • Lyft’s Focus on Community and the Story Behind the Pink Mustache: https://techcrunch.com/2012/09/17/lyfts-focus-on-community-and-the-story-behind-the-pink-mustache/

    • Logan Green on LinkedIn: https://www.linkedin.com/in/logangreen/

    • John Zimmer on LinkedIn: https://www.linkedin.com/in/johnzimmer11/

    • Storytelling with Nancy Duarte: How to craft compelling presentations and tell a story that sticks: https://www.lennysnewsletter.com/p/storytelling-with-nancy-duarte-how

    • Steve Jobs Introducing the iPhone at MacWorld 2007: https://www.youtube.com/watch?v=x7qPAY9JqE4

    Jonathan Livingston Seagull: https://www.amazon.com/Jonathan-Livingston-Seagull-Richard-Bach/dp/0743278909

    • The paths to power: How to grow your influence and advance your career | Jeffrey Pfeffer (author of 7 Rules of Power, professor at Stanford GSB): https://www.lennysnewsletter.com/p/the-paths-to-power-jeffrey-pfeffer

    • Robin Roberts on LinkedIn: https://www.linkedin.com/in/robin-roberts-393a934b/

    • Skunkworks: https://www.lockheedmartin.com/en-us/who-we-are/business-areas/aeronautics/skunkworks.html

    • Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor

    • Hard-won lessons building 0 to 1 inside Atlassian | Tanguy Crusson (Head of Jira Product Discovery): https://www.lennysnewsletter.com/p/building-0-to-1-inside-atlassian-tanguy-crusson

    • Figma: https://www.figma.com/

    • Atlassian: https://www.atlassian.com/

    • Vinod Khosla: https://www.khoslaventures.com/team/vinod-khosla/

    • Top Five Regrets of the Dying: A Life Transformed by the Dearly Departing: https://www.amazon.com/Top-Five-Regrets-Dying-Transformed-ebook/dp/B07KNRLY1L

    Chase, Chance, and Creativity: The Lucky Art of Novelty: https://www.amazon.com/Chase-Chance-Creativity-Lucky-Novelty/dp/0262511355

    • Clay Christensen’s books: https://www.amazon.com/stores/Clayton-M.-Christensen/author/B000APPD3Y

    Resonate: Present Visual Stories That Transform: https://www.amazon.com/Resonate-Present-Stories-Transform-Audiences/dp/0470632011

    Ferrari on Prime: https://www.amazon.com/Ferrari-Adam-Driver/dp/B0CNDBN672

    • Montblanc fountain pens: https://www.montblanc.com/en-us

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Dylan Field live at Config: Intuition, simplicity, and the future of design

    Dylan Field live at Config: Intuition, simplicity, and the future of design

    Dylan Field is the co-founder and CEO of Figma, the collaborative design platform that has revolutionized how product teams work. In my first-ever live podcast, recorded at Figma Config, Dylan and I dig into:

    • How intuition and product taste drive Dylan’s decision-making

    • The challenge of keeping things simple

    • Dylan’s thoughts on the future of product management

    • Lessons from Figma’s early days

    • How Figma built their initial user base

    • Dylan’s journey from intern to CEO of a 1,000+-person company

    • The future of design tools and AI

    Brought to you by:

    WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs

    Anvil—The fastest way to build software for documents

    User Testing—Human understanding. Human experiences.

    Find the transcript at: https://www.lennysnewsletter.com/p/dylan-field-live-at-config

    Where to find Dylan Field:

    • X: https://x.com/zoink?lang=en

    • LinkedIn: https://www.linkedin.com/in/dylanfield/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Introduction

    (01:11) Welcoming Dylan Field

    (02:36) Highlights and surprises from Config

    (06:58) The philosophy of design

    (08:01) Raccoon feet and muffin hands

    (09:57) Building and refining intuition and product taste

    (12:50) How to influence leadership

    (16:14) The role of product managers

    (21:12) The future of product management

    (22:20) The importance of simplicity in design

    (26:10) The long road to Figma’s launch

    (27:44) Advice for aspiring entrepreneurs

    (29:07) Knowing when it’s time to ship

    (30:39) Early user acquisition strategies

    (35:50) Spotting trends and future innovations

    (39:20) Reflections on leadership and growth

    (43:16) Lightning round

    Referenced:

    • Mihika Kapoor on LinkedIn: https://www.linkedin.com/in/mihikakapoor/

    • Rick Rubin on the Creative Act—60 Minutes: https://www.youtube.com/watch?v=sE1teB5bN-w

    • Figma pages: https://help.figma.com/hc/en-us/articles/360038511293-Create-and-manage-pages

    • Leading through uncertainty: A design-led company—Brian Chesky (Config 2023): https://www.youtube.com/watch?v=Dkfijg7s76o

    • An inside look at how Figma builds product | Yuhki Yamashita (CPO of Figma): https://www.lennysnewsletter.com/p/an-inside-look-at-how-figma-builds

    • Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor

    • An inside look at Figma’s unique GTM motion | Claire Butler (first GTM hire): https://www.lennysnewsletter.com/p/an-inside-look-at-figmas-unique-bottom

    • Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO): https://www.lennysnewsletter.com/p/lessons-from-30-years-of-building

    • Nadia Singer on LinkedIn: https://www.linkedin.com/in/nadiasinger/

    • Sho Kuwamoto on LinkedIn: https://www.linkedin.com/in/shokuwamoto/

    • FigJam: https://www.figma.com/figjam/

    • Tim Van Damme on LinkedIn: https://www.linkedin.com/in/tim-van-damme-maxvoltar/

    • Coda: https://coda.io/

    • Shishir Mehrotra on LinkedIn: https://www.linkedin.com/in/shishirmehrotra/

    • Websim: https://websim.ai/

    • eToys.com commercial (from Dylan’s childhood acting career): https://www.youtube.com/watch?v=k3Y92aCmmbU

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    The social radar: Y Combinator’s secret weapon | Jessica Livingston (co-founder of Y Combinator, author, podcast host)

    The social radar: Y Combinator’s secret weapon | Jessica Livingston (co-founder of Y Combinator, author, podcast host)

    Jessica Livingston is a co-founder of Y Combinator, the first and most successful startup accelerator. Y Combinator has funded over 5,000 companies, 200 of which are now unicorns, including Airbnb, Dropbox, DoorDash, Stripe, Coinbase, and Reddit. Jessica played a crucial role in YC’s early success, when she was nicknamed the “social radar” because of her uncanny ability to quickly evaluate people—an essential skill when investing in early-stage startups. She’s also the host of the popular podcast The Social Radars, where she interviews billion-dollar-startup founders, and the author of the acclaimed book Founders at Work, which captures the origin stories of some of today’s most interesting companies. In our conversation, we discuss:

    • How Jessica gained the affectionate title of the “social radar”

    • Why defensive founders are a red flag

    • How to develop your social radar

    • What she looks for in founders during YC interviews

    • How YC’s early inexperience in angel investing led to the batch model

    • Her favorite stories from interviews with Airbnb, Rippling, and more

    • Lessons learned from hosting her own podcast

    • Much more

    Brought to you by:

    Enterpret—Transform customer feedback into product growth

    Anvil—The fastest way to build software for documents

    Vanta—Automate compliance. Simplify security

    Find the transcript at: https://www.lennysnewsletter.com/p/the-social-radar-jessica-livingston

    Where to find Jessica Livingston:

    • X: https://x.com/jesslivingston

    • LinkedIn: https://www.linkedin.com/in/jessicalivingston1/

    • Podcast: https://www.thesocialradars.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Jessica’s background

    (02:42) Thoughts on being under-recognized

    (07:52) Jessica’s superpower: the social radar

    (15:11) Evaluating founders: key traits and red flags

    (21:00) The Airbnb story: a lesson in hustle and determination

    (25:57) A YC success story

    (28:26) The importance of earnestness

    (32:45) Confidence vs. defensiveness

    (34:43) Commitment and co-founder disputes

    (37:46) Relentless resourcefulness

    (40:00) Jessica’s social radar: origins and insights

    (43:24) Honing her social radar skills

    (45:44) Conviction and scams: a Y Combinator story

    (46:50) The interview process: challenges and insights

    (48:20) Operationalizing founder evaluation

    (49:38) Advice for building social radar skills

    (52:08) The “Reading the Mind in the Eyes” quiz

    (55:19) Jessica’s podcast: The Social Radars

    (01:00:34) Lessons from podcasting and interviewing

    (01:09:58) Lightning round

    Referenced:

    • Paul Graham’s post about Jessica: https://paulgraham.com/jessica.html

    • Paul Graham on X: https://x.com/paulg

    • Robert Tappan Morris: https://en.wikipedia.org/wiki/Robert_Tappan_Morris

    • Trevor Blackwell on X: https://x.com/tlbtlbtlb

    • Y Combinator: https://www.ycombinator.com/

    • “The Founders” examines the rise and legend of PayPal: https://www.economist.com/culture/2022/02/19/the-founders-examines-the-rise-and-legend-of-paypal

    • Patrick Collison on X: https://x.com/patrickc

    • John Collison on X: https://x.com/collision

    • Brian Chesky on LinkedIn: https://www.linkedin.com/in/brianchesky/

    • Nate Blecharczyk on LinkedIn: https://www.linkedin.com/in/blecharczyk/

    • Joe Gebbia on LinkedIn: https://www.linkedin.com/in/jgebbia/

    • Airbnb’s CEO says a $40 cereal box changed the course of the multibillion-dollar company: https://fortune.com/2023/04/19/airbnb-ceo-cereal-box-investors-changed-everything-billion-dollar-company/

    • Parker Conrad on LinkedIn: https://www.linkedin.com/in/parkerconrad/

    • Zenefits: https://connect.trinet.com/hr-platform

    • Goat: https://www.goat.com/

    • Eddy Lu on LinkedIn: https://www.linkedin.com/in/eddylu/

    • Drew Houston on LinkedIn: https://www.linkedin.com/in/drewhouston/

    • Arash Ferdowsi on LinkedIn: https://www.linkedin.com/in/arashferdowsi/

    • Lessons from 1,000+ YC startups: Resilience, tar pit ideas, pivoting, more | Dalton Caldwell (Y Combinator, Managing Director): https://www.lennysnewsletter.com/p/lessons-from-1000-yc-startups

    •Bitcoin launderer pleads guilty, admits to massive Bitfinex hack: https://www.cnbc.com/2023/08/03/new-york-man-admits-being-original-bitfinex-hacker-during-guilty-plea-in-dc-to-bitcoin-money-laundering.html

    • Paul Graham’s tweet with the facial recognition test: https://x.com/paulg/status/1782875262855663691

    • SmartLess podcast: https://www.smartless.com

    • Jason Bateman on X: https://x.com/batemanjason

    • Will Arnett on X: https://x.com/arnettwill

    • Sean Hayes on X: https://x.com/seanhayes

    • The Social Radars with Tony Xu, Co-Founder & CEO of DoorDash: https://www.ycombinator.com/library/Ja-tony-xu-co-founder-ceo-of-doordash

    • The Social Radars with Brian Chesky: https://www.ycombinator.com/library/JW-brian-chesky-co-founder-ceo-of-airbnb

    • The Social Radars with Patrick and John Collison: https://www.ycombinator.com/library/Kx-patrick-john-collison-co-founders-of-stripe

    • The Social Radars with Brian Armstrong: https://www.ycombinator.com/library/K3-brian-armstrong-co-founder-and-ceo-of-coinbase

    • The Social Radars with Emmett Shear: https://www.ycombinator.com/library/KM-emmett-shear-co-founder-of-twitch

    • The Social Radars with Paul Graham: https://www.ycombinator.com/library/JV-paul-graham-co-founder-of-y-combinator-and-viaweb

    • The Social Radars with Adora Cheung: https://www.ycombinator.com/library/L0-adora-cheung-co-founder-of-homejoy-instalab

    Founders at Work: Stories of Startups’ Early Days: https://www.amazon.com/Founders-Work-Stories-Startups-Early/dp/1430210788

    • Startup School: https://www.startupschool.org/

    • The Social Radars with Parker Conrad: https://www.ycombinator.com/library/Ky-parker-conrad-founder-of-zenefits-rippling

    • Rippling: https://www.rippling.com/

    Carry on, Jeeves: https://www.amazon.com/Carry-Jeeves-Dover-Thrift-Editions/dp/0486848957

    Very Good, Jeeves: https://www.amazon.com/Very-Good-Jeeves-Wooster-Book-ebook/dp/B0051GST06

    Right Ho, Jeeves: https://www.amazon.com/Right-Ho-Jeeves-P-Wodehouse-ebook/dp/B083FFDNHN/

    Life: https://www.amazon.com/Life-Keith-Richards-ebook/dp/B003UBTX72/

    My Name Is Barbra: https://www.amazon.com/My-Name-Barbra-Streisand/dp/0525429522

    Clarkson’s Farm on Prime: https://www.amazon.com/Clarksons-Farm-Season-1/dp/B095RHJ52R

    Schitt’s Creek on Hulu: https://www.hulu.com/series/schitts-creek-a2e7a946-9652-48a8-884b-3ea7ea4de273

    Yellowstone on Peacock: https://www.peacocktv.com/stream-tv/yellowstone

    • Sam Altman on X: https://x.com/sama

    • Justin Kan on LinkedIn: https://www.linkedin.com/in/justinkan/

    • Alexis Ohanian on X: https://x.com/alexisohanian

    • Steve Huffman on LinkedIn: https://www.linkedin.com/in/shuffman56/

    • Breaking News: Condé Nast/Wired Acquires Reddit: https://techcrunch.com/2006/10/31/breaking-news-conde-nastwired-acquires-reddit/

    • Charles River Venture: https://www.crv.com/

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Making an impact through authenticity and curiosity | Ami Vora (CPO at Faire, ex-WhatsApp, FB, IG)

    Making an impact through authenticity and curiosity | Ami Vora (CPO at Faire, ex-WhatsApp, FB, IG)

    Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world. Before Faire, Ami spent over 15 years at Meta, including as VP of Product and Design for WhatsApp (2B+ users), VP of Product for Facebook’s ads system (now $130B of annual revenue), and director at Instagram. She began her career working on developer tools at Microsoft. In our conversation, we discuss:

    • Why execution eats strategy for breakfast

    • Using metaphor to rally teams around one shared goal

    • How to build cross-functional relationships

    • “Dinosaur brain,” “Toddler soccer,” and the “hill climbing” metaphors

    • A tactic for handling disagreement

    • Tips for working well with product-minded founders as a product leader

    • The story of Ami’s incredible 15-year journey from temp to VP at Meta

    • Much more

    Brought to you by:

    Sidebar—Accelerate your career by surrounding yourself with extraordinary peers.

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    User Testing—Human understanding. Human experiences.

    Find the transcript at: https://www.lennysnewsletter.com/p/authenticity-and-curiosity-ami-vora

    Where to find Ami Vora:

    • LinkedIn: https://www.linkedin.com/in/amvora/

    • Substack: https://amivora.substack.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Ami’s background

    (02:00) The myth of perfection in success

    (07:55) Emotionally connecting with the job

    (09:55) Embracing curiosity in moments of challenge

    (13:16) Thinking in feedback loops

    (17:17) The “dinosaur brain” metaphor in product reviews

    (20:20) Strategies for conducting effective product reviews

    (26:33) Using metaphors and imagery to communicate your vision

    (29:35) The power of having a shared narrative

    (31:55) WhatsApp: an example of metaphor in action

    (34:44) Emulating people that inspire you

    (36:19) WhatsApp video calling

    (37:35) Why execution is greater than strategy

    (41:36) Time allotment for strategy vs. execution

    (45:10) How to become a better strategic thinker

    (47:59) The intricacies of implementing feedback

    (51:53) Being a female leader in tech

    (55:13) Advice for young women in tech

    (56:07) Setting goals and aligning incentives

    (01:01:40) Acknowledging hard truths

    (01:05:46) Lessons from transitioning to Faire

    (01:08:40) The importance of a good CPO/CEO relationship

    (01:11:17) Vetting heads of product and maintaining customer focus

    (01:12:40) How Ami went from intern to leading major products at Meta

    (01:14:53) The one thing you should do to be successful in product

    (01:17:25) Lightning round

    Referenced:

    • Faire: https://www.faire.com/

    • Making Meta | Andrew “Boz” Bosworth (CTO): https://www.lennysnewsletter.com/p/making-meta-andrew-boz-bosworth-cto

    •  Community Wisdom: AMA with Dan Hockenmaier + Facilitating a roadmap session, structuring product teams, navigating an acquisition, companies not needing PMs anymore, and much more: https://www.lennysnewsletter.com/p/making-meta-andrew-boz-bosworth-cto

    • Developing a growth model + marketplace growth strategy | Dan Hockenmaier (Faire, Thumbtack, Reforge): https://www.lennysnewsletter.com/p/developing-a-growth-model-marketplace

    • Dan Hockenmaier’s website: https://www.danhock.com/

    • On Reviews: https://boz.com/articles/reviews

    • Finding a global optimum always feels like a hill climb: https://www.linkedin.com/posts/amvora_finding-a-global-optimum-always-feels-like-activity-7074776143882588161-jhyy/

    • Dolores Park: https://sfrecpark.org/892/Mission-Dolores-Park

    • Rob Goldman on LinkedIn: https://www.linkedin.com/in/robgoldman/

    • Execution eats strategy for breakfast, but execution without strategy leads to burnout: https://rationalpm.substack.com/p/execution-eats-strategy-for-breakfast

    • The goal of a “strategy” is to change our own team’s behavior: https://amivora.substack.com/p/the-goal-of-a-strategy-is-to-change

    • The paths to power: How to grow your influence and advance your career | Jeffrey Pfeffer (author of 7 Rules of Power, professor at Stanford GSB): https://www.lennysnewsletter.com/p/the-paths-to-power-jeffrey-pfeffer

    • Path to Power course outline: https://jeffreypfeffer.com/wp-content/uploads/2019/10/Pfeffer-OB377-Course-Outline-2018.pdf

    • Management Time: Who’s Got the Monkey?: https://hbr.org/1999/11/management-time-whos-got-the-monkey

    • Max Rhodes on LinkedIn: https://www.linkedin.com/in/max-rhodes/

    • Coupa Coffee: https://www.coupacafe.com/

    • Brandee Barker on LinkedIn: https://www.linkedin.com/in/brandeedbarker/

    Year of Yes: How to Dance It Out, Stand In the Sun and Be Your Own Person: https://www.amazon.com/Year-Yes-Dance-Stand-Person/dp/1476777128 

    • How to tell better stories | Matthew Dicks (Storyworthy): https://www.lennyspodcast.com/how-to-tell-better-stories-matthew-dicks-storyworthy/

    • A life of yes: Matthew Dicks at TEDxSomerville: https://www.youtube.com/watch?v=F3TaQFcaMk4

    The Office on Peacock: https://www.peacocktv.com/stream-tv/the-office

    30 Rock on Peacock: https://www.peacocktv.com/watch-online/tv/30-rock/6240863759978157112

    • Dall-E-2: https://openai.com/index/dall-e-2/

    • ChatGPT: https://chatgpt.com

    • Fellow kettles: https://fellowproducts.com/products/stagg-ekg-electric-pour-over-kettle

    • TikTok’s “Roman Empire” Meme, Explained: https://www.forbes.com/sites/danidiplacido/2023/09/21/tiktoks-roman-empire-meme-explained/

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Hard-won lessons building 0 to 1 inside Atlassian | Tanguy Crusson (Head of Jira Product Discovery)

    Hard-won lessons building 0 to 1 inside Atlassian | Tanguy Crusson (Head of Jira Product Discovery)

    Tanguy Crusson is the product lead for Jira Product Discovery at Atlassian. In his more than 10 years at the company, he has been instrumental in taking several new products from zero to one, including HipChat, Statuspage, and Jira Product Discovery. In this episode, we dive deep into the struggles of innovating and building new products inside a large company. Tanguy shares candid stories about what worked, what didn’t, and his many hard-won lessons learned about how to successfully build 0 to 1. We cover:

    • Why large companies with so many advantages still fail at creating new products

    • Lessons learned from building HipChat

    • How to avoid common pitfalls like competitive myopia and premature scaling

    • Lessons learned from the acquisition and integration of Statuspage

    • Insights from the success of Jira Product Discovery

    • Tactics for protecting your “ugly babies”

    • The power of “lighthouse users”

    • The importance of having a “why now”

    • Much more

    Brought to you by:

    Vanta—Automate compliance. Simplify security

    WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs

    Coda—The all-in-one collaborative workspace

    Find the transcript at: https://www.lennysnewsletter.com/p/building-0-to-1-inside-atlassian-tanguy-crusson

    Where to find Tanguy Crusson:

    • X: https://x.com/tanguycrusson

    • LinkedIn: https://www.linkedin.com/in/tanguy-crusson-99832a

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Tanguy’s background

    (02:30) Tanguy’s journey at Atlassian

    (07:03) The challenges of innovating in large companies

    (10:42) Atlassian's high bar for excellence 

    (12:58) The HipChat story: successes, failures, and lessons learned

    (20:47) Lessons learned from building HipChat

    (33:49) Statuspage: a journey of perseverance

    (39:48) Acquisition challenges and lessons

    (47:22) Strategic decisions: build, buy, or partner?

    (48:17) Learning to articulate "why now"

    (54:08) A quick summary of lessons in this episode

    (55:40) The success and pain of launching Jira Product Discovery 

    (58:10) Incubating new products: the Point A program

    (01:00:13) Failure is the most likely outcome

    (01:04:15) Atlassian's four-phase approach to launching new products

    (01:09:20) Breaking rules without breaking trust

    (01:16:16) Early success and team autonomy

    (01:17:22) Innovating without disrupting existing customers

    (01:23:17) The Lighthouse Users program

    (01:30:00) Protecting and nurturing new ideas

    (01:36:14) Balancing innovation with personal well-being

    (01:38:17) A reminder to look after yourself

    (01:42:06) Lightning round

    Referenced:

    • Atlassian: https://www.atlassian.com/

    • HipChat: https://community.atlassian.com/t5/Hipchat/ct-p/hipchat

    • Stride: https://community.atlassian.com/t5/Stride/ct-p/stride

    • Statuspage: https://www.atlassian.com/software/statuspage

    • Opsgenie: https://www.atlassian.com/software/opsgenie

    • Jira Product Discovery: https://www.atlassian.com/software/jira/product-discovery

    • HipChat billboard: https://x.com/HubSpot/status/654696998126272512

    • Announcing our new partnership with Slack: https://www.atlassian.com/blog/announcements/new-atlassian-slack-partnership

    • Slack shows it’s worried about Microsoft Teams with a full-page newspaper ad: https://www.theverge.com/2016/11/2/13497766/slack-microsoft-teams-new-york-times-ad

    • What Is ‘Dogfooding’?: https://www.nytimes.com/2022/11/14/business/dogfooding.html

    • Jira: https://www.atlassian.com/software/jira

    • Confluence: https://www.atlassian.com/software/confluence

    • PagerDuty: https://www.pagerduty.com/

    • New Relic: https://newrelic.com/

    • BigPanda: https://www.bigpanda.io/

    • Transparent Uptime: http://www.transparentuptime.com/

    • Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor

    • Figma: https://www.figma.com/

    • Lessons from Atlassian: Launching new products, getting buy-in, and staying ahead of the competition | Megan Cook (head of product, Jira): https://www.lennysnewsletter.com/p/lessons-from-atlassian-launching

    • Noah Weiss on LinkedIn: https://www.linkedin.com/in/noahw/

    • Tanguy’s LinkedIn post about “lighthouse users”: https://www.linkedin.com/posts/tanguy-crusson-99832a_lighthouse-users-one-of-the-pm-techniques-activity-7176654510801502210-hWNi/

    • Pixar Chief: Protect Your ‘Ugly Babies’ (Your Unsightly Ideas): https://www.forbes.com/sites/andyboynton/2014/03/17/pixar-chief-protect-your-ugly-babies-your-unsightly-ideas/

    • Atlas: https://www.atlassian.com/software/atlas

    • Point A: https://www.atlassian.com/point-a

    • Scott Farquhar on LinkedIn: https://www.linkedin.com/in/scottfarquhar

    Who: A Method for Hiring: https://www.amazon.com/Who-Method-Hiring-HC-2008/dp/B004C79SRS/

    Hakim’s Odyssey: Book 1: From Syria to Turkey: https://www.amazon.com/Hakims-Odyssey-Book-Syria-Turkey/dp/1637790007

    Living with the Earth, Volume 1: Permaculture, Ecoculture: Inspired by Nature: https://www.amazon.com/Living-Earth-Gardeners-Permaculture-Ecoculture/dp/1856232603/

    • INRIA: https://en.wikipedia.org/wiki/French_Institute_for_Research_in_Computer_Science_and_Automation

    • How a Hydrofoil Works: https://web.mit.edu/2.972/www/reports/hydrofoil/hydrofoil.html

    • What Is Kitefoil or Foilboarding?: https://www.whenitswindy.com/wp/?page_id=534

    • Freediving: https://en.wikipedia.org/wiki/Freediving

    • Tanguy’s freediving stats: https://www.aidainternational.org/Athletes/Profile-00000000-0000-0000-0000-000000000a45

    • Perplexity: https://www.perplexity.com/

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    The paths to power: How to grow your influence and advance your career | Jeffrey Pfeffer (author of 7 Rules of Power, professor at Stanford GSB)

    The paths to power: How to grow your influence and advance your career | Jeffrey Pfeffer (author of 7 Rules of Power, professor at Stanford GSB)

    Jeffrey Pfeffer teaches the single most popular (and somewhat controversial) class at Stanford’s Graduate School of Business: The Paths to Power. He’s also the author of 16 books, including 7 Rules of Power: Surprising—But True—Advice on How to Get Things Done and Advance Your Career. He has taught at Harvard, the London Business School, and IESE and has written for publications like Fortune and the Washington Post. Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. In our conversation, we discuss:

    • Jeffrey’s seven rules of power

    • How individuals can acquire and use power in business

    • Networking, and how to do it effectively

    • How to build a non-cringe personal brand

    • How to increase your influence to amplify your impact

    • Examples and stories of people building power

    • Tradeoffs and challenges that come with power

    Brought to you by:

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    Find the transcript at: https://www.lennysnewsletter.com/p/the-paths-to-power-jeffrey-pfeffer

    Where to find Jeffrey Pfeffer:

    • X: https://x.com/JeffreyPfeffer

    • LinkedIn: https://www.linkedin.com/in/jeffrey-pfeffer-57a01b6/

    • Website: https://jeffreypfeffer.com/

    • Podcast: https://jeffreypfeffer.com/pfeffer-on-power/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Jeffrey’s background 

    (02:54) Understanding discomfort with power

    (04:56) Power skills for underrepresented groups

    (07:51) The popularity and challenges of Jeffrey’s class at Stanford

    (12:21) The seven rules of power

    (13:03) Success stories from his course

    (15:43) Building a personal brand

    (21:11) Getting out of your own way

    (26:04) Breaking the rules to gain power

    (30:34) Networking relentlessly

    (40:10) Why Jeffrey says to “pursue weak ties”

    (42:00) Using your power to build more power

    (44:34) The importance of appearance and body language

    (47:15) Mastering the art of presentation

    (55:12) Examples of homework assignments that Jeffrey gives students

    (59:11) People will forget how you acquired power

    (01:03:58) More good people need to have power

    (01:10:49) The price of power and autonomy

    (01:17:13) A homework assignment for you

    Referenced:

    • Gerald Ferris on LinkedIn: https://www.linkedin.com/in/gerald-r-ferris-5816b1b5/

    • Political Skill at Work: https://tarjomefa.com/wp-content/uploads/2015/10/4173-engilish.pdf

    • Laura Esserman, MD: https://cancer.ucsf.edu/people/esserman.laura

    • Taylor Swift’s website: https://www.taylorswift.com/

    • Matthew 7: https://www.biblegateway.com/passage/?search=Matthew%207&version=NIV

    • Mother Teresa quote: https://www.goodreads.com/quotes/2887-if-you-judge-people-you-have-no-time-to-love

    • Paths to Power course description: https://jeffreypfeffer.com/wp-content/uploads/2019/10/Pfeffer-OB377-Course-Outline-2018.pdf

    7 Rules of Power: https://jeffreypfeffer.com/books/7-rules-of-power/

    The Knowing-Doing Gap: https://jeffreypfeffer.com/books/the-knowing-doing-gap/

    • Derek Kan on LinkedIn: https://www.linkedin.com/in/derekkan/

    • Mitt Romney on X: https://x.com/mittromney

    • Elaine Chao’s website: https://www.elainechao.com/

    • Tony Hsieh: https://en.wikipedia.org/wiki/Tony_Hsieh

    • Zappos: https://www.zappos.com/

    • How I Did It: Zappos’s CEO on Going to Extremes for Customers: https://hbr.org/2010/07/how-i-did-it-zapposs-ceo-on-going-to-extremes-for-customers

    • McKinsey & Company: https://www.mckinsey.com/

    • Bain & Company: https://www.bain.com/

    • BCG: https://www.bcg.com/

    • Keith Ferrazzi’s website: https://www.keithferrazzi.com/

    • Deloitte: https://www2.deloitte.com/

    • Tristan Walker: https://www.linkedin.com/in/tristanwalker/

    • Foursquare: https://foursquare.com/

    • Laura Chau on LinkedIn: https://www.linkedin.com/in/laura-chau/

    • Canaan Partners: https://www.canaan.com/

    • Andreessen Horowitz: https://a16z.com/

    • Sequoia Capital: https://www.sequoiacap.com/

    • Greylock: https://greylock.com/

    The Women Who Venture (WoVen) Podcast: https://www.canaan.com/woven/podcasts

    • Imposter syndrome: https://www.psychologytoday.com/us/basics/imposter-syndrome

    • Gary Loveman and Harrah’s Entertainment: https://www.gsb.stanford.edu/faculty-research/case-studies/gary-loveman-harrahs-entertainment

    • “If you need help, just ask”: Underestimating compliance with direct requests for help: https://www.gsb.stanford.edu/faculty-research/publications/if-you-need-help-just-ask-underestimating-compliance-direct-requests

    • Life story of Kathleen Frances Fowler: https://www.forevermissed.com/kathleenfowler/lifestory

    • Jason Calacanis on LinkedIn: https://www.linkedin.com/in/jasoncalacanis/

    • Jason Calacanis: A Case Study in Creating Resources: https://www.gsb.stanford.edu/faculty-research/case-studies/jason-calacanis-case-study-creating-resources

    You’re Invited: The Art and Science of Connection, Trust, and Belonging: https://www.amazon.com/Youre-Invited-Science-Cultivating-Influence/dp/0063030977

    • View from the Top: https://www.gsb.stanford.edu/experience/learning/guest-speakers/view-top

    • Omid Kordestani on LinkedIn: https://www.linkedin.com/in/omid-kordestani-46515151/

    • Netscape: https://en.wikipedia.org/wiki/Netscape

    •  Esther Wojcicki on LinkedIn:  https://www.linkedin.com/in/estherwojcicki/

    • Leanne Williams: https://med.stanford.edu/profiles/leanne-williams

    Precision Psychiatry: Using Neuroscience Insights to Inform Personally Tailored, Measurement-Based Care: https://www.amazon.com/Precision-Psychiatry-Neuroscience-Personally-Measurement-Based/dp/1615371583

    • Mark Granovetter on LinkedIn: https://www.linkedin.com/in/mark-granovetter-8161704/

    • The Strength of Weak Ties: https://snap.stanford.edu/class/cs224w-readings/granovetter73weakties.pdf

    Getting a Jobhttps://www.amazon.com/Getting-Job-Study-Contacts-Careers/dp/0226305813

    Acting with Power: https://www.amazon.com/Acting-Power-More-Powerful-Believe/dp/110190397X

    • Articles by Herminia Ibarra: https://herminiaibarra.com/articles/

    Kingdom of the Planet of the Ape: https://www.imdb.com/title/tt11389872/

    • Jim Collins’s website: https://www.jimcollins.com/

    • Dana Carney on LinkedIn: https://www.linkedin.com/in/danarosecarney/

    • Baba Shiv: https://www.gsb.stanford.edu/faculty-research/faculty/baba-shiv

    • Tony Hayward: https://en.wikipedia.org/wiki/Tony_Hayward

    • Lloyd Blankfein: https://en.wikipedia.org/wiki/Lloyd_Blankfein

    • Regis McKenna: https://en.wikipedia.org/wiki/Regis_McKenna

    • Jack Valenti: https://en.wikipedia.org/wiki/Jack_Valenti

    • Salman Rushdie quote: https://www.pinterest.com/pin/434175220328596286/

    • How to build deeper, more robust relationships | Carole Robin (Stanford GSB professor, “Touchy Feely”): https://www.lennysnewsletter.com/p/build-robust-relationships-carole-robin

    • Carole Robin’s 15% rule: https://pen-name.notion.site/Carole-Robin-on-Lenny-s-Podcast-dc7159208e4242428f4b11ebc92285eb

    • Karlie Kloss on Instagram: https://www.instagram.com/karliekloss

    • Lindsey Graham’s website: https://www.lindseygraham.com/

    • Was Microsoft’s Empire Built on Stolen Code? We May Never Know: https://www.wired.com/2012/08/ms-dos-examined-for-thef/

    • Who’s who of Jeffrey Epstein’s powerful friends, associates and possible co-conspirators: https://www.cnn.com/2019/08/12/us/jeffrey-epstein-associates-possible-accomplices/index.html

    • Why Did Martha Stewart Go to Prison? A Look Back at Her 2004 Fraud Case: https://people.com/martha-stewart-fraud-case-prison-sentence-look-back-8550277

    • Dianne Feinstein: https://www.congress.gov/member/dianne-feinstein/F000062

    • Richard Blum: https://en.wikipedia.org/wiki/Richard_C._Blum

    • Athena Care Network: https://www.athenacarenetwork.org

    • James G. March: https://en.wikipedia.org/wiki/James_G._March

    • Satya Nadella on LinkedIn: https://www.linkedin.com/in/satyanadella/

    • Trump Organization fined $1.6 million for tax fraud: https://apnews.com/article/politics-legal-proceedings-new-york-city-donald-trump-manhattan-e2f1d01525dafb64be8738c8b4f32085

    • Rudy Giuliani: https://en.wikipedia.org/wiki/Rudy_Giuliani

    • Harvard president resigns amid claims of plagiarism and antisemitism backlash: https://www.theguardian.com/education/2024/jan/02/harvard-president-claudine-gay-resigns

    • Stanford president resigns after fallout from falsified data in his research: https://www.npr.org/2023/07/19/1188828810/stanford-university-president-resigns

    • Rudy Crew: https://en.wikipedia.org/wiki/Rudy_Crew

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

    Lessons from a two-time unicorn builder, 50-time startup advisor, and 20-time company board member | Uri Levine (co-founder of Waze)

    Lessons from a two-time unicorn builder, 50-time startup advisor, and 20-time company board member | Uri Levine (co-founder of Waze)

    Uri Levine is the co-founder of Waze, the world’s largest community-based traffic and navigation app, acquired by Google for over $1 billion. He’s also founded nine other companies, been on the board of 20 companies, and advised more than 50 companies. He’s most recently the author of Fall in Love with the Problem, Not the Solution: A Handbook for Entrepreneurs, hailed by Steve Wozniak as the “Bible for entrepreneurs.” Uri is dedicated to creating impactful startups that solve real-world problems and has seen everything from failure to moderate success to big success. In our conversation, we dig into:

    • Why falling in love with the problem is key to startup success

    • The phases of the startup journey and how to navigate them

    • Why firing is more important than hiring

    • How Waze iterated to achieve product-market fit

    • Tactics for telling a compelling story when fundraising

    • Much more

    Brought to you by:

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    Find the transcript at: https://www.lennysnewsletter.com/p/lessons-from-uri-levine

    Where to find Uri Levine:

    • X: https://twitter.com/urilevine1

    • LinkedIn: https://www.linkedin.com/in/uri-levine

    • Website: https://urilevine.com/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

    (00:00) Uri’s background

    (02:50) Falling in love with the problem

    (09:03) Signs this is a big enough problem

    (10:54) The importance of passion

    (12:06) A pivot example

    (14:01) Where to find startup ideas

    (21:57) Finding product-market fit at Waze

    (29:45) The different phases of a startup journey

    (36:47) What investors don’t want to hear

    (39:53) Fundraising tips

    (48:02) How to make your presentations stronger

    (50:32) A wild fundraising story

    (53:46) Firing and hiring

    (59:50) The 30-day test

    (01:04:12) Understanding users

    (01:12:10) Talking to the right users

    (01:15:36) Lightning round

    Referenced:

    Fall in Love with the Problem, Not the Solution: A Handbook for Entrepreneurs: https://www.amazon.com/Fall-Love-Problem-Solution-Entrepreneurs/dp/1637741987

    • Waze: https://www.waze.com/

    • Ben Horowitz on LinkedIn: https://www.linkedin.com/in/behorowitz/

    • Ben Horowitz quote: https://quotefancy.com/quote/1635284/Ben-Horowitz-As-a-startup-CEO-I-slept-like-a-baby-I-woke-up-every-2-hours-and-cried

    • Michael Jordan quote: https://www.forbes.com/quotes/11194/#:~:text=I've%20lost%20almost%20300,that%20is%20why%20I%20succeed.

    • Steph Curry: https://en.wikipedia.org/wiki/Stephen_Curry

    • How Airbnb Used Word of Mouth to Change the Travel Industry Forever: https://truested.com/story/airbnb

    • Space Mountain: https://en.wikipedia.org/wiki/Space_Mountain_(Disneyland)

    • How Netflix builds a culture of excellence | Elizabeth Stone (CTO): https://www.lennysnewsletter.com/p/how-netflix-builds-a-culture-of-excellence

    • Steve Wozniak on LinkedIn: https://www.linkedin.com/in/wozniaksteve/

    • Uri’s post about the conference in Guatemala with Steve Wozniak: https://www.linkedin.com/posts/uri-levine_jewishnewyear-speakers-book-activity-6980089544079486976-0ADa/

    • Leonardo da Vinci quote: https://www.goodreads.com/quotes/9010638-simplicity-is-the-ultimate-sophistication-when-once-you-have-tasted

    • Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market: https://www.lennysnewsletter.com/p/geoffrey-moore-on-finding-your-beachhead

    • Nana Korobi Ya Oki: https://ikigaitribe.com/vlog/nana-korobi-ya-oki/

    That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea: https://www.amazon.com/That-Will-Never-Work-Netflix/dp/0316530204

    Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299

    • 8 Great Chess Apps for Beginners and Grand Masters: https://www.wired.com/story/best-chess-apps/

    • Pontera: https://pontera.com/

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

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    Geoffrey Moore is an author, speaker, and advisor, widely known for his seminal book Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers, which many consider the most important book ever written on go-to-market strategy. Moore’s work is focused on the market dynamics surrounding disruptive innovations, and how one overcomes the challenge of transitioning from serving early adopters to the mainstream. In this episode, we discuss:

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    Find the full transcript at: https://www.lennyspodcast.com/geoffrey-moore-on-finding-your-beachhead-crossing-the-chasm-and-dominating-a-market/

    Where to find Geoffrey Moore:

    • X: https://twitter.com/geoffreyamoore

    • LinkedIn: https://www.linkedin.com/in/geoffreyamoore/

    • LinkedIn posts: https://www.linkedin.com/in/geoffreyamoore/recent-activity/articles/

    Where to find Lenny:

    • Newsletter: https://www.lennysnewsletter.com

    • X: https://twitter.com/lennysan

    • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

    In this episode, we cover:

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    (27:53) A general timeline for crossing the chasm

    (30:52) What exactly is the “chasm”?

    (32:35) The difference between visionaries and pragmatists

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    (43:45) The Early Market playbook

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    (53:28) The Tornado playbook

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    (01:13:54) The challenges of software and entrepreneurship

    (01:16:35) How Geoffrey’s thinking has evolved

    (01:19:30) The importance of entrepreneurship and impact

    (01:20:42) His book The Infinite Staircase

    (01:23:58) Connect with Geoffrey Moore

    Referenced:

    Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986

    • Oracle: https://www.oracle.com/

    • Documentum: https://www.opentext.com/products/documentum

    • Figma: https://www.figma.com/

    • Notion: https://www.notion.so/

    • Salesforce: https://www.salesforce.com/

    • Intel: https://www.intel.com/

    • Jason Fried challenges your thinking on fundraising, goals, growth, and more: https://www.lennyspodcast.com/jason-fried-challenges-your-thinking-on-fundraising-goals-growth-and-more/

    • The Mayo Clinic: https://www.mayoclinic.org/

    • Coda: https://coda.io/

    • An inside look at how Figma ships product: https://coda.io/@yuhki/figma-product-roadmap

    • Dylan Field on LinkedIn: https://www.linkedin.com/in/dylanfield/

    • Regis McKenna on Crunchbase: https://www.crunchbase.com/organization/regis-mckenna-inc

    • Andrew Grove: https://en.wikipedia.org/wiki/Andrew_Grove

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    Sales Pitch: How to Craft a Story to Stand Out and Win: https://www.amazon.com/Sales-Pitch-Craft-Story-Stand/dp/1999023021

    • B2B Go-to-Market Playbooks and the Technology Adoption Life Cycle: https://www.linkedin.com/pulse/b2b-go-to-market-playbooks-technology-adoption-life-cycle-moore/

    • Juniper: https://www.juniper.net/us/en.html

    • Sal Khan on LinkedIn: https://www.linkedin.com/in/khanacademy/

    • Khan Academy: https://www.khanacademy.org/

    • How the Star Wars Kessel Run Turns Han Solo Into a Time-Traveler: https://www.wired.com/2013/02/kessel-run-12-parsecs/

    • Atlassian: https://www.atlassian.com/

    • Martin Casado on LinkedIn: https://www.linkedin.com/in/martincasado/

    The Infinite Staircase: What the Universe Tells Us About Life, Ethics, and Mortality: https://www.amazon.com/Infinite-Staircase-Universe-Ethics-Mortality/dp/1950665984

    Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

    Lenny may be an investor in the companies discussed.



    Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

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