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    The business of creativity - Sir John Hegarty

    Creativity is crucial for business success. Learn from industry experts like Greg Hoffman, Paul Smith, Thomas Heatherwick, and James Vincent on how to foster it through the engaging podcast 'The Hegarty Connection'.

    enSeptember 13, 2023

    About this Episode

    Advertising legend Sir John Hegarty returns to the podcast to discuss why he created a course focused on the business of creativity. If you've listened to the podcast before you'll know how important I think creativity is to drive business results, and so when Sir John announced he was creating this course, I had to get him back on the podcast to discuss.

    Learn more about the course here.

    About Sir John Hegarty
    He was a founding partner of Saatchi and Saatchi in 1970. And then TBWA in 1973. He founded Bartle Bogle Hegarty in 1982 with John Bartle and Nigel Bogle. The agency now has 7 offices around the world. He has been given the D&AD President’s Award for outstanding achievement and in 2014 was admitted to the US AAF Hall of Fame.

    John was awarded a Knighthood by the Queen in 2007 and was the recipient of the first Lion of St Mark award at the Cannes Festival of Creativity in 2011. John has written 2 books, ‘Hegarty on Advertising - Turning Intelligence into Magic’ and ‘Hegarty on Creativity - there are no rules’.

    In 2014 John co-founded The Garage Soho, a seed stage Venture Capital fund that believes in building brands, not just businesses.

    Timestamps

    00:00 - Intro
    01:37 - Why clients want to see ads
    05:52 - Sir John Hegarty’s top 5 ads
    06:47 - Ad 1: Audi - Villas
    07:41 - Ad 2: K Shoes - Creak
    08:41 - Ad 3: Levi’s - Launderette
    11:24 - Ad 4: Xbox - Champagne
    12:06 - Ad 5: Levi’s - Flat Eric
    17:16 - Has advertising got too serious?
    20:22 - The secret to pitching to a more rational audience
    23:58 - How to make the most of your agency relationship
    26:34 - Improving the brief
    29:45 - Have we lost the art of brand building?
    33:46 - The business of creativity
    39:39 - Collaborators on Sir John’s Course
    41:41 - The production of the course
    44:33 - The legacy of Sir John Hegarty
    47:26 - The format of the course
    48:15 - Why training is important
    50:29 - The case for creatives in leadership
    52:36 - How would Sir John Hegarty launch a new agency


    🔑 Key Takeaways

    • Presenting creative work upfront in pitches can capture a client's attention, set the agency apart, and ultimately lead to better business results.
    • Effectively present your work by showcasing transformative moments and emotional storytelling in your projects, allowing the magic to shine through.
    • Effective ads use timing, innovation, and reminding audiences of their history to capture attention and make a lasting impact.
    • Taking risks and thinking creatively in advertising can lead to memorable campaigns, even if the idea initially seems absurd.
    • Let's not forget that advertising is a form of entertainment and making people laugh is a powerful tool. We need to take a step back from technology and allow creative minds to subvert it and make advertising fun and engaging again.
    • Use their words and focus on benefits to convince a rational audience and provide them with compelling arguments to present to their team
    • Clients can motivate agencies to produce great work by expressing clear ambition, providing a well-thought-out brief, maintaining open communication, and being willing to provide feedback.
    • Clear communication and understanding of brand fundamentals are essential for successful advertising campaigns
    • Invest in creative marketing strategies like social media to capture attention and create interest, then persuade to convert that interest into sales.
    • Creativity is essential for personal and business success, everyone has the ability to be creative, and it's important to encourage it in ourselves and others. Creativity is not just for art, but for problem-solving, making things, and engaging with the world.
    • Creativity is crucial for business success. Learn from industry experts like Greg Hoffman, Paul Smith, Thomas Heatherwick, and James Vincent on how to foster it through the engaging podcast 'The Hegarty Connection'.
    • Investing in creativity training can lead to confidence, better communication of ideas, informed decisions, a greener economy, and reduction in waste.
    • Companies prioritizing creative development can foster innovation and improve performance by investing in their teams' growth in the creative department.
    • Agencies need to focus on providing high-quality entertainment content to differentiate themselves and engage audiences, rather than just cost-cutting measures.
    • Subscribe to podcasts or videos to never miss an episode and engage with creators on social media platforms for valuable insights and updates.

    📝 Podcast Summary

    Start pitches with a showreel of creative work

    Presenting creative work upfront in pitches can make a significant difference in capturing a client's attention. According to Sir John Hegarty, the founder of BBH, the conventional way of presenting credentials with long introductions and team presentations can be tedious for clients. Instead, starting with a showreel of creative work can spark their interest and make them more receptive to the conversation. This unconventional approach not only sets the agency apart but also demonstrates the value of their creative capabilities. By capturing the client's attention with compelling visuals, the agency can establish a stronger connection and ultimately deliver better business results.

    Presenting your work to clients: Show, don't tell

    Presenting your work to clients is not only about showing off your capabilities but also about filtering out those who may not fully understand your vision or appreciate the magic behind your creativity. The presentation process can help clients grasp your unique approach and build a strong working relationship. It's essential to show, rather than tell, the magic in your work, as people are more likely to connect with it emotionally. Choosing the right projects to include in your showreel can be challenging, as each piece may hold significance for different reasons. However, selecting projects that demonstrate transformative moments and the successful blend of rational messaging and emotional storytelling can effectively showcase your abilities and the value you bring to the table. Ultimately, the magic in your work lies in the ability to captivate the audience's imagination, and it's crucial to allow room for that magic to occur in the creative process.

    Leveraging history and innovation in advertising

    Effective advertising often involves elements of timing, innovation, and reminding audiences of their history. The 1986 Levi's "Launderette" ad, which featured a woman as the major protagonist and used classic music to appeal to audiences, was a brilliant example of this. It not only transformed the method of advertising but also revived the careers of musicians like Marvin Gaye and Benny King. The ad's success was a result of its innovative approach, which tapped into the fact that music now had a history and reminded audiences of it. The speaker's experience as a young audience member further emphasizes the impact of the ad. Later ads, such as the launch of Xbox in Europe and the introduction of Flat Eric for Levi's, also showcased the power of effective advertising in capturing audiences' attention and making a lasting impact.

    A seemingly absurd idea can become a successful campaign

    In advertising, the unexpected and irrational can be effective in capturing and holding audience attention. The speaker shared an experience where a seemingly absurd idea - a road trip story featuring a human and a fluffy yellow puppet named Flat Eric - was initially met with skepticism but ultimately became a successful campaign. The speaker emphasized that people in advertising industries may crave certainty and logic, but sometimes, an idea that seems crazy on the surface can resonate and surprise audiences, leading to memorable campaigns. The speaker also mentioned that persistence and confidence in presenting the idea were crucial in convincing the client to approve it. Overall, this anecdote highlights the importance of taking risks and thinking creatively in advertising.

    The Power of Humor in Advertising

    Technology has taken over the advertising industry to such an extent that we've forgotten the importance of making people laugh. Advertising used to be a form of entertainment, but now we've become so obsessed with technology that we've lost sight of that. As the speaker points out, even street traders have an innate ability to sell by telling jokes, and when people aren't smiling, they're not buying. Historically, when there have been revolutionary technological advancements, like the printing press or the moving camera, it took time for creative minds to figure out how to use them in new and innovative ways. The Lumiere brothers, for example, invented cinema but didn't realize they'd created the foundation for Hollywood. The speaker argues that we're in a similar place now with advertising technology. We're so focused on the practical applications of the technology that we've forgotten how to use it creatively. And the result is that we're no longer making people laugh or engaging them in meaningful ways. So, the takeaway is this: let's not forget that advertising is a form of entertainment, and that making people laugh is a powerful tool. We need to take a step back from the technology and allow creative minds to subvert it and make advertising fun and engaging again.

    Speak their language to sell your idea

    When pitching ideas to a more rational audience, it's crucial to make them feel understood and to focus on solving their problem rather than just expressing your enthusiasm. This means using their words and language to describe how your idea will benefit them and their business. Additionally, it's important to remember that when you're selling an idea, you're not just selling it to the person you're directly interacting with, but also to the people they need to convince within their organization. This means providing them with the ammunition they need to argue for your idea and demonstrating how it sets you apart from the competition. Ultimately, the goal is to make them feel good about the idea and confident in presenting it to others.

    Inspiring Creativity from Agencies

    For a successful agency relationship, clients play a crucial role in inspiring and unleashing creativity from their agency partners. By expressing clear ambition and providing a well-thought-out brief, clients can motivate agencies to produce great work that sets them apart from competitors. Clients should also maintain open communication and be willing to provide feedback, even if it means starting from scratch. The brief itself is also essential, and clients should ensure it accurately reflects their needs and priorities. By investing time in building a strong partnership and providing a clear vision, clients can inspire their agency partners to work around the clock to create effective and innovative campaigns. This approach not only leads to better results but also saves time and resources in the long run.

    Effective communication between clients and agencies

    Open and clear communication between clients and agencies is crucial for effective advertising. Clients should share all relevant information, rather than cherry-picking parts of a brief, to allow agencies to fully understand the project and create the best possible solution. The importance of brand building should not be overlooked – a brand is shaped not just by consumers, but also by those who know about it. Advertising, whether through broadcast or targeted promotion, serves to create both promotion and persuasion, reaching a wider audience and increasing brand awareness. By focusing on clear communication and the fundamentals of brand building, agencies and clients can work together to create impactful and successful campaigns.

    Building brand awareness and creating impressions for future purchases

    Advertising and marketing efforts are not just about making sales today but also about building brand awareness and creating impressions for future purchases. Most people are not in a buying mindset when they encounter your advertising, so it's essential to use promotion strategies like social media to capture their attention and create interest. However, persuasion is equally important to convert that interest into sales. Companies must prioritize creativity in their marketing efforts, as it has been proven to increase effectiveness and better returns for shareholders. Creativity is not an occasional luxury but a fundamental aspect of starting and growing a business.

    Understanding and Embracing Creativity

    Creativity is an essential intangible asset that contributes to both personal and business success. It's not something to be feared or misunderstood, but rather embraced and understood. Everyone has the ability to be creative, and it's important to recognize this and encourage it in ourselves and others. Creativity is not limited to artistic pursuits, but is a way of solving problems, making things, and engaging with the world around us. By understanding the role of creativity and its relationship to innovation, we can build value and enjoy a more interesting and fulfilling life. So, let's all take a deep breath and give creativity a try. It might just surprise us.

    Exploring the Power of Creativity in Business with John Hegarty

    The power of creativity in business cannot be overstated. John Hegarty, with his extensive experience and collaborations with renowned creative figures, emphasizes the importance of creativity in business success. Through his podcast, he interviews guests like Greg Hoffman (ex-Nike CMO), Paul Smith (fashion designer), Thomas Heatherwick (architect designer), and James Vincent (Apple), among others. These guests not only validate the significance of creativity but also provide valuable insights and tips on how to foster it in business. The interactive and engaging format of the podcast makes it an enjoyable learning experience. Despite the initial investment in production, Hegarty's team managed to create a high-quality product, making it comparable to a documentary on Netflix. The combination of theoretical discussions and real-life examples from the guests serves as an effective mentorship tool for businesses looking to harness the power of creativity.

    Boost confidence and reduce bullshit in creativity industry

    Investing in creativity training can significantly boost confidence and help individuals identify bullshit in the creative industry. This confidence not only allows for better communication of ideas but also empowers individuals to make informed decisions when buying creative work. Furthermore, the speaker's passion for creativity extends beyond just artistic expression; it also aims to contribute to the economy by reducing energy consumption through the promotion of great ideas that don't require extensive marketing efforts. In essence, investing in creativity can lead to a greener economy and a reduction in waste. The speaker emphasizes that with the expertise and resources available, there's no reason to settle for average ideas. Instead, embracing creativity can lead to innovative, eco-friendly solutions that benefit both individuals and businesses.

    Investing in creative training for marketing and advertising teams

    Marketing and advertising industries, known for their hands-on learning culture, are experiencing a renaissance in training opportunities. Marketers and advertisers are recognizing the importance of investing in their teams' growth, particularly in the creative department. Ritson emphasized the significance of this investment, as creativity can have a profound impact on business success. However, he noted that there's often a disconnect between the value of creative training and the resources allocated to it. As a solution, Ritson suggested asking potential clients or employers about their training budgets for creative departments during pitches or interviews. By prioritizing creative development, companies can foster innovation and improve their overall performance. As John Lasseter, the founder of Pixar, put it, "You can't have a creative company without creative people being at the top of it."

    The Importance of Creative Leadership in Advertising Agencies

    Creative leadership is crucial in advertising agencies, yet it's often overlooked or even discarded in favor of cost-cutting measures. Agencies offer unique value to clients by providing creativity and broad thinking, which cannot be replicated by clients. However, if an agency fails to bring that creative advantage, it risks losing its business. For young creatives aiming to make a mark in the industry, it's essential to focus on what the marketing community truly needs instead of just what they want. John Belcher suggests that if he were starting an agency today, he would focus on providing high-quality entertainment content, as most of the existing content is subpar. By rebranding the content as entertainment, agencies could better engage with their audiences and differentiate themselves in the fractured market.

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